Experience

21 Club

• PRIVATE DINING SALES ADMINISTRATIVE ASSISTANT

  • Aug 2017 - Present



Paper Factory Hotel

• Long Island City, New York

• Front Desk Agent

  • Apr 2016 - Present

  • Greet, register, check-in and assign rooms to guests of the hotel. • Verify customers' credit, and establish how the customer will pay for the accommodation. • Contact housekeeping or maintenance staff when guests report problems. • Make and confirm reservations. Issue room keys and escort instructions to bellhops • Greet, register, check-in and assign rooms to guests of the hotel. • Verify customers' credit, and establish how the customer will pay for the accommodation. • Contact housekeeping or maintenance staff when guests report problems. • Make and confirm reservations. Issue room keys and escort instructions to bellhops



Union Square Hospitality Group

• New York

• Reservationist/ Hostess

  • Jul 2015 - Sep 2015

  * Make and confirm reservations/ Answer telephone calls and respond to inquiries or transfer calls. * Greet guests and seat them at tables or in waiting areas. * Verify customers' credit, and establish how the customer will pay for the accommodation. * Work closely with the Maitre’d to help assign patrons to tables suitable for their needs. * Make and confirm reservations/ Answer telephone calls and respond to inquiries or transfer calls. * Greet guests and seat them at tables or in waiting areas. * Verify customers' credit, and establish how the customer will pay for the accommodation. * Work closely with the Maitre’d to help assign patrons to tables suitable for their needs.