Courtney Novotny
Director of Recruitment and Training at Cordova- Claim this Profile
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Topline Score
Bio
Scot Champlin
Courtney is a strategically focused Executive that drives to a highly engaged and performing organization focused on the Customer through the effective use of training, change management, communication, relationship development, leading by example, and by leveraging a key strength of developing talent I have had the pleasure of working with Courtney on two training team builds, Claims, and an Operational training organization.
Kimberly Bash
Courtney is an exceptional leader who not only has the very unique ability to see the strengths in people but also leverage those strengths to build a strong, stable and successful team. She allows people the space and provides them the necessarily support needed for them to reach their true potential. I have learned so much from Courtney over the years and she is one of the main reasons that I have grown so much within my own career. Something I will always be thankful to her for. She would be a true asset to any organization that was lucky enough have her!
Scot Champlin
Courtney is a strategically focused Executive that drives to a highly engaged and performing organization focused on the Customer through the effective use of training, change management, communication, relationship development, leading by example, and by leveraging a key strength of developing talent I have had the pleasure of working with Courtney on two training team builds, Claims, and an Operational training organization.
Kimberly Bash
Courtney is an exceptional leader who not only has the very unique ability to see the strengths in people but also leverage those strengths to build a strong, stable and successful team. She allows people the space and provides them the necessarily support needed for them to reach their true potential. I have learned so much from Courtney over the years and she is one of the main reasons that I have grown so much within my own career. Something I will always be thankful to her for. She would be a true asset to any organization that was lucky enough have her!
Scot Champlin
Courtney is a strategically focused Executive that drives to a highly engaged and performing organization focused on the Customer through the effective use of training, change management, communication, relationship development, leading by example, and by leveraging a key strength of developing talent I have had the pleasure of working with Courtney on two training team builds, Claims, and an Operational training organization.
Kimberly Bash
Courtney is an exceptional leader who not only has the very unique ability to see the strengths in people but also leverage those strengths to build a strong, stable and successful team. She allows people the space and provides them the necessarily support needed for them to reach their true potential. I have learned so much from Courtney over the years and she is one of the main reasons that I have grown so much within my own career. Something I will always be thankful to her for. She would be a true asset to any organization that was lucky enough have her!
Scot Champlin
Courtney is a strategically focused Executive that drives to a highly engaged and performing organization focused on the Customer through the effective use of training, change management, communication, relationship development, leading by example, and by leveraging a key strength of developing talent I have had the pleasure of working with Courtney on two training team builds, Claims, and an Operational training organization.
Kimberly Bash
Courtney is an exceptional leader who not only has the very unique ability to see the strengths in people but also leverage those strengths to build a strong, stable and successful team. She allows people the space and provides them the necessarily support needed for them to reach their true potential. I have learned so much from Courtney over the years and she is one of the main reasons that I have grown so much within my own career. Something I will always be thankful to her for. She would be a true asset to any organization that was lucky enough have her!
Experience
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Cordova
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Director of Recruitment and Training
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Apr 2023 - Present
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Medica
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United States
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Insurance
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700 & Above Employee
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Account Management
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Sep 2020 - Apr 2023
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Lincoln Financial Group
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United States
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Financial Services
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700 & Above Employee
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Director of Training
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Aug 2015 - Feb 2020
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Manager of Learning
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Jun 2012 - Aug 2015
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Learning Lead/Learning Consultant
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Oct 2011 - Jun 2012
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Learning Specialist
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Feb 2010 - Oct 2011
· Facilitate new hire 4-week training program for multiple business areas · Provide on-going coaching and feedback to all new hires after training · Develop and facilitate training courses on new Insurance products being launched · Develop and facilitate training courses on any updates to products, plans and databases · Communicate with management on trainee’s production and employee development · Coordinate New Employee Onboarding for all new hires
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Mutual of Omaha
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United States
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Financial Services
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700 & Above Employee
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Senior Training Specialist
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Jun 2009 - Feb 2010
· Facilitate new hire 6-week training program for Client Reps, Sr. Client Reps, and Client Account Specialists · Provide leadership, coaching and mentoring to the Training Specialists · Provide on-going coaching and feedback to all new hires after training · Develop and facilitate training courses on Customer Service for all Reps · Develop and facilitate training courses on any updates to products, plans and databases · Communicate with management on trainee’s production and… Show more · Facilitate new hire 6-week training program for Client Reps, Sr. Client Reps, and Client Account Specialists · Provide leadership, coaching and mentoring to the Training Specialists · Provide on-going coaching and feedback to all new hires after training · Develop and facilitate training courses on Customer Service for all Reps · Develop and facilitate training courses on any updates to products, plans and databases · Communicate with management on trainee’s production and employee development Show less · Facilitate new hire 6-week training program for Client Reps, Sr. Client Reps, and Client Account Specialists · Provide leadership, coaching and mentoring to the Training Specialists · Provide on-going coaching and feedback to all new hires after training · Develop and facilitate training courses on Customer Service for all Reps · Develop and facilitate training courses on any updates to products, plans and databases · Communicate with management on trainee’s production and… Show more · Facilitate new hire 6-week training program for Client Reps, Sr. Client Reps, and Client Account Specialists · Provide leadership, coaching and mentoring to the Training Specialists · Provide on-going coaching and feedback to all new hires after training · Develop and facilitate training courses on Customer Service for all Reps · Develop and facilitate training courses on any updates to products, plans and databases · Communicate with management on trainee’s production and employee development Show less
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C&A Industries
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Senior Medical Sales Trainer
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Jan 2008 - Apr 2009
· Train current staff on new .net program · Oversee medical new hire and advanced sales training for Aureus Nursing and Aureus Radiology · Answer questions and concerns from management and/or trainees about the training program · Provide feedback to sales trainers on material and classes · Monitor sales production to ensure highest possible production in the first 90 days · Supervise 12-week mentor program, communicate with mentors on any areas of concern · See also medical… Show more · Train current staff on new .net program · Oversee medical new hire and advanced sales training for Aureus Nursing and Aureus Radiology · Answer questions and concerns from management and/or trainees about the training program · Provide feedback to sales trainers on material and classes · Monitor sales production to ensure highest possible production in the first 90 days · Supervise 12-week mentor program, communicate with mentors on any areas of concern · See also medical sales trainer duties
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Medical Sales Trainer
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Jun 2006 - Jan 2008
· Train a 2-week new hire class of approximately 12 employees a month for both Aureus Nursing and Aureus Radiology · Monitor Calls and provide feedback to trainees · Develop and maintain current training material for all medical industries and sales processes · Communicate with management on trainee’s production and employee development · Responsible for developing and maintaining 12-week new hire mentor program · Provide feedback to Account Managers presenting to the new hire… Show more · Train a 2-week new hire class of approximately 12 employees a month for both Aureus Nursing and Aureus Radiology · Monitor Calls and provide feedback to trainees · Develop and maintain current training material for all medical industries and sales processes · Communicate with management on trainee’s production and employee development · Responsible for developing and maintaining 12-week new hire mentor program · Provide feedback to Account Managers presenting to the new hire classes · Effectively work in a team environment characterized by multiple deadlines, changing priorities and expectations
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Training Coordinator
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Feb 2005 - Jun 2006
· Schedule training classes for all divisions · Arranged for speakers to present to the classes · Assist the Training Director in preparing for training · Managed and set up all electronics in the department (ie. video conferencing, web casts, tele-conferencing, etc) · Managed all functions of the building, resolved any issues involving the facility · Plan corporate events
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Operations Assistant
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May 2003 - Feb 2005
· Schedule training classes for all divisions · Arranged for speakers to present to the classes · Assist the Training Director in preparing for training · Managed and set up all electronics in the department (ie. video conferencing, web casts, tele-conferencing, etc) · Managed all functions of the building, resolved any issues involving the facility · Plan corporate events
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Nursing Recruiter
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Jan 2003 - May 2003
· Recruit viable candidates for nursing positions via phone, email and internet · Followed up on recruiter contact leads · Reviewed eligible applications and resumes · Maintained a log of all contacted candidates
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Education
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University of Nebraska at Omaha
Bachelor’s Degree, Business Administration and Marketing
Community
