Courtney Nicole Reeves
Behavioral Health Consultant at Elevance Health- Claim this Profile
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Bio
Credentials
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Military Family Team Building - Military Knowledge
Fort George G. MeadeOct, 2013- Nov, 2024 -
Applied Suicide Intervention Skills Training (ASIST)
Fort George G. MeadeApr, 2013- Nov, 2024 -
Protecting Human Research Participants
National Institutes of Health (NIH) Office of Extramural ResearchFeb, 2011- Nov, 2024 -
Cosmetologist
State of MarylandSep, 2007- Nov, 2024 -
National Certified Phlebotomy Technician
National Center for Competency TestingApr, 2012- Nov, 2024
Experience
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Elevance Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Behavioral Health Consultant
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Oct 2022 - Present
Triage Consultant for Military OneSource. Triage Consultant for Military OneSource.
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Total Health Concepts, LLC
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Virginia, United States
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Psychotherapist
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Mar 2022 - Oct 2022
Providing Outpatient Therapy Services. Providing Outpatient Therapy Services.
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Compass Counseling Services of NOVA, LLC
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Manassas, Virginia, United States
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Intensive In-Home Clinician - Supervisee in Clinical Social Work
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Dec 2021 - Mar 2022
Intensive in-home therapy services, mental health skill-building, mentor, and parent support services. Intensive in-home therapy services, mental health skill-building, mentor, and parent support services.
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VANGUARD THERAPY, LLC
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United States
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Medical Practices
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1 - 100 Employee
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Resident Therapist
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Oct 2020 - Dec 2021
Provided mental health services and resources to adolescents and adults, including cognitive behavioral therapy. Met with patients on a weekly or a bi-weekly occurrence for individual therapy. Attended supervision with clinical supervisor and group supervision with other therapists in the practice. Provided mental health services and resources to adolescents and adults, including cognitive behavioral therapy. Met with patients on a weekly or a bi-weekly occurrence for individual therapy. Attended supervision with clinical supervisor and group supervision with other therapists in the practice.
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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At Home Advisor
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Apr 2018 - Jul 2019
Working in IT Support provided the opportunity to train and become an advanced user who understands all software troubleshooting available for Mac Computers; also, while in this position worked with troubleshooting iPhones and iPads. Is an avid Apple user; however, has become more familiar with Microsoft PC’s as well. Working in IT Support provided the opportunity to train and become an advanced user who understands all software troubleshooting available for Mac Computers; also, while in this position worked with troubleshooting iPhones and iPads. Is an avid Apple user; however, has become more familiar with Microsoft PC’s as well.
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Gino Morena Enterprises, LLC
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United States
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Consumer Services
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1 - 100 Employee
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Barber
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Nov 2017 - Jan 2018
Barber during the Holiday Season. Provided barber services such as clipper cuts and beard trimming. Barber during the Holiday Season. Provided barber services such as clipper cuts and beard trimming.
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GBMC HealthCare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Social Work Intern
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Sep 2015 - Apr 2016
Worked with an interdisciplinary team of medical professionals to follow cancer patients and their families closely for psychosocial support during the continuum of care. On an outpatient basis provided intensive counseling services to patients and families, crisis intervention, care coordination, resource referrals, support groups, research, and guidance regarding problem solving/coping strategies, and establishing goals for patients. Worked with an interdisciplinary team of medical professionals to follow cancer patients and their families closely for psychosocial support during the continuum of care. On an outpatient basis provided intensive counseling services to patients and families, crisis intervention, care coordination, resource referrals, support groups, research, and guidance regarding problem solving/coping strategies, and establishing goals for patients.
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Seasons Hospice & Palliative Care
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United States
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Hospitals and Health Care
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700 & Above Employee
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Social Work Intern
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Sep 2014 - Apr 2015
Performed psychosocial spiritual assessments of patients and their families to determine the capacity and potential to cope with the issues of daily living with a terminal illness. Communicated with an interdisciplinary team while preparing and educating patients and their families regarding end of life issues. Developed a plan of care, documented all services, and followed-up with families for bereavement and counseling services. Performed psychosocial spiritual assessments of patients and their families to determine the capacity and potential to cope with the issues of daily living with a terminal illness. Communicated with an interdisciplinary team while preparing and educating patients and their families regarding end of life issues. Developed a plan of care, documented all services, and followed-up with families for bereavement and counseling services.
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The Wax Strip Inc.
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Warner Robins, Georgia
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Salon Manager
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Feb 2008 - Jul 2009
As a salon manager it was my responsibility to make sure the salon ran smoothly, which involved handling customer complaints, managing money, checking inventory, ensuring my staff's needs were met, running errands, conducting interviews, and assigning salon duties to my staff. I also provided superior customer service to clients with hair care needs that are part of my cosmetology profession. As a salon manager it was my responsibility to make sure the salon ran smoothly, which involved handling customer complaints, managing money, checking inventory, ensuring my staff's needs were met, running errands, conducting interviews, and assigning salon duties to my staff. I also provided superior customer service to clients with hair care needs that are part of my cosmetology profession.
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ComSouth Telecommunications, Inc.
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United States
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Telecommunications
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1 - 100 Employee
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Sales Representative
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Nov 2005 - Feb 2008
As a sales representative I operated all office equipment. I answered phones, set up new accounts in computer system, provided customer service and technical support, programmed digital cable boxes and residential telephone service, set up Verizon Wireless plans and programmed Verizon Wireless phones, posted customer bill payments by mail and in person, negotiated payment plans for customers in need, and dispatched any technical issues to servicemen. I regularly used email and the copy/fax machine. I also trained some of my coworkers. Show less
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Comporium
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United States
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Telecommunications
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500 - 600 Employee
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Call Center Representative
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Jun 2003 - Jul 2005
As a call center representative I answered incoming calls related to telephone, cable, internet, and AT&T Wireless service. I also answered calls after hours for the City of Rock Hill relating to any power outages or water breaks in the area. I often answered technical support questions or transferred calls accordingly. I entered repair tickets and scheduled customer service repairs for the service department. I dispatched any outages to the serviceperson on call. I also answered any bill questions for customers and made any necessary changes to their accounts. I operated all office equipment. Show less
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Education
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2014 - 2016
University of Maryland Baltimore
Master's Degree, Clinical Social Work -
2010 - 2012
Park University
Bachelor of Science (BS), Social Psychology: Clinical and Abnormal -
2005 - 2007
Middle Georgia Technical College
Diploma/Certification, Cosmetology/Cosmetologist, General
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