Experience

Aussiefast Transport Solutions

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2019 - Present



Godfrey Hirst Carpets

• Transport Coordinator

  • Jul 2017 - Oct 2018



TMFM SOLUTIONS LIMITED

• United Kingdom

• Office Administrator

  • Apr 2017 - Jul 2017



TIC Group

• Tunisia
• Oil and Gas
• 1 - 100 Employee

• Freight Administration

  • Nov 2015 - Mar 2017



Total Transport & Logistics

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• State Representative / Account Manage

  • 2013 - 2015

  ● Working on site with local SA agent ● Ensure company service requirements are met ● Oversee SA & NT freight and deliveries ● Support National line haul manager, SA inbound / outbound ● Manifesting and labeling of interstate freight ● National time slot bookings & consolidations ● Coordinate interstate full load pick up and deliveries ● Data entry, con notes, tax invoices, time slot reports ● Deal with escalated queries from head office ● Reporting of damaged, misdirected, short freight ● Meeting client demands in strict time frame

• Customer Service Representative

  • 2011 - Oct 2013

  ● Build strong relationships with clients ● Handle all clients enquiries ● Dealing with customer conflict ● Taking of quotes and pick ups ● Transferring and redirecting calls ● Use of outlook, Word, Excel ● Data entry ● Track and trace of freight ● Time management of freight ● Manifesting - local and interstate ● Invoicing and statements ● Sound knowledge of TransLogix ● Build strong relationships with clients ● Handle all clients enquiries ● Dealing with customer conflict ● Taking of quotes and pick ups ● Transferring and redirecting calls ● Use of outlook, Word, Excel ● Data entry ● Track and trace of freight ● Time management of freight ● Manifesting - local and interstate ● Invoicing and statements ● Sound knowledge of TransLogix