Experience

Surgical Information Systems

• United States
• Software Development
• 200 - 300 Employee

• AR Specialist

  • Jun 2023 - Present



Answers LLC

• Billing Assistant

  • Nov 2022 - Jun 2023



Brio Home Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Biller

  • Aug 2021 - Apr 2023



Westmark Credit Union

• United States
• Banking
• 1 - 100 Employee

• Teller

  • Oct 2019 - Jun 2020



Alliance Aviation Services

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2018 - Aug 2019

  • Greet and assist customers in front office as well as planeside. • Answer incoming calls and emails and take reservations for general aviation as well as military. • Assist customers with travel accommodations and manage hotel commissions. • Execute fuel paperwork and process fuel sales. • Manage customer invoices and confirm all customers are closed out upon departure. • Manage company LinkedIn account with business updates. • Maintain crew cars for customer use.… Show more • Greet and assist customers in front office as well as planeside. • Answer incoming calls and emails and take reservations for general aviation as well as military. • Assist customers with travel accommodations and manage hotel commissions. • Execute fuel paperwork and process fuel sales. • Manage customer invoices and confirm all customers are closed out upon departure. • Manage company LinkedIn account with business updates. • Maintain crew cars for customer use. Reserve, prepare contracts for and check-in rental vehicles on behalf of Enterprise as well as reconciling Enterprise billing. • Place catering orders for customers. • Organize and file documents and reports. • Monitor inventory and place orders with vendors. • Worked special projects for Customer Service Manager and upper management. Show less



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Package Handler

  • Nov 2016 - Jan 2018

  • Physically loaded, unloaded and/or sorting of packages by hand, onto or from delivery vehicles, trailers, pallets, and conveyor system carts while lifting, pushing, pulling, carrying and placing each package, in a safe and efficient manner. • Ensured the successful transfer and delivery of goods to intended destinations. • Scanned shipping labels and placing a sticker on each package to make certain they are going to the correct location which assists the receiver and shipper to… Show more • Physically loaded, unloaded and/or sorting of packages by hand, onto or from delivery vehicles, trailers, pallets, and conveyor system carts while lifting, pushing, pulling, carrying and placing each package, in a safe and efficient manner. • Ensured the successful transfer and delivery of goods to intended destinations. • Scanned shipping labels and placing a sticker on each package to make certain they are going to the correct location which assists the receiver and shipper to effectively track the package. Show less



AmerisourceBergen

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Warehouse Associate

  • Jun 2016 - Oct 2016

  • Responsible for fulfillment stocking and replenishment of outbound shipments of customer orders while maintaining an average percent of standard efficiency of 125. • Ensured product was not cut or damaged while stocking shelves and rotated product so that newly-received items could be used last. • Accurately and efficiently prepared orders for shipment and placing them in totes for shipment to other distribution centers. • Performed daily counting and researched discrepancies.… Show more • Responsible for fulfillment stocking and replenishment of outbound shipments of customer orders while maintaining an average percent of standard efficiency of 125. • Ensured product was not cut or damaged while stocking shelves and rotated product so that newly-received items could be used last. • Accurately and efficiently prepared orders for shipment and placing them in totes for shipment to other distribution centers. • Performed daily counting and researched discrepancies. • Complied with company policies, procedures, safety rules and DEA regulations. • Date checked all merchandise once a month and pulled merchandise according to company policies. Show less



The Children's Courtyard

• Education Management
• 1 - 100 Employee

• Office Manager

  • Jun 2015 - Jun 2016

  • Confirmed tuition payments are posted to correct accounts, as well as making follow up phone calls to families with delinquent accounts. • Entered all information for new family enrollment packets into system. • Audited all student files to ensure all required forms were completed, signed and present for Licensing. • Answered phone calls regarding inquiries for potential new enrollments as well as questions regarding account balances. • Helped out in classrooms as needed by… Show more • Confirmed tuition payments are posted to correct accounts, as well as making follow up phone calls to families with delinquent accounts. • Entered all information for new family enrollment packets into system. • Audited all student files to ensure all required forms were completed, signed and present for Licensing. • Answered phone calls regarding inquiries for potential new enrollments as well as questions regarding account balances. • Helped out in classrooms as needed by interacting with children and teaching them age appropriate materials. • Multiple daily checks of attendance in all classrooms to verify ratios and confirm all children are checked in or out accordingly. • Transported school aged children in company bus to school and back to our facility for after school care while guaranteeing the safety of each child. Responsible for ensuring all children are accounted for. Show less



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Service Representative

  • Jan 2014 - Aug 2015

  • Provided excellent customer service support to all club members and guests, directing and monitoring incoming inquiries and ensuring that proper check in procedures are followed. • Performed safety checks to ensure club and members/guests are secure and safe, which includes re-racking of equipment, recording and addressing all issues on the daily maintenance log. • Opened and closed Service desk by opening register, counting cash, pulling product and setting up displays, taking out… Show more • Provided excellent customer service support to all club members and guests, directing and monitoring incoming inquiries and ensuring that proper check in procedures are followed. • Performed safety checks to ensure club and members/guests are secure and safe, which includes re-racking of equipment, recording and addressing all issues on the daily maintenance log. • Opened and closed Service desk by opening register, counting cash, pulling product and setting up displays, taking out daily funds which are dropped in a safe and locking up product at days end. • Reconciled cash drawers by ensuring each drawer balances and the correct amount of cash was dropped and seal all deposited money. • Promoted and sold merchandise by understanding member’s goals and product knowledge and encouraged guests to purchase memberships; signed them up when Membership Counselors were not available and obtained referrals for potential new members. • Provided child care and supervise activities of all children in the Kids Club area. • Ensured all procedures are followed for child pick up and drop off and ensure appropriate child/attendant ratio is managed at all times. Show less



Bass Pro Shops

• Retail
• 700 & Above Employee

• Assistant Business Manager

  • Nov 2012 - Dec 2013

  • Interacted with guests as they enter and leave the store in a polite and friendly manner and assisted guests with questions and provide information regarding policies. • Used a cash register efficiently and handle cash, checks and credit cards. • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution; expedite correction or adjustment; follow up to ensure resolution.… Show more • Interacted with guests as they enter and leave the store in a polite and friendly manner and assisted guests with questions and provide information regarding policies. • Used a cash register efficiently and handle cash, checks and credit cards. • Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution; expedite correction or adjustment; follow up to ensure resolution. • Answered phones, identify customer’s needs and provide necessary assistance or transfer calls to appropriate departments. • Completed additional tasks as requested by management. • Verified that receipts match the nighty returns report. • Verified balance of gift cards turned in by customers and turn all cards with remaining balances over for donations. • Safely secured firearms for customers entering store by ensuring that the firearm is unloaded and is trigger locked and removing locks when customers exit. • Reviewed credit applications for boat and ATV loans; enter data into company system and submit to multiple banks. • Checked boat inventory and fill out paperwork for store to store transfers. • Created packet of paperwork for customer signatures and sign over title work to lien holder or boat owner. • Took title work to courthouse and Texas Parks and Wildlife to obtain boat, motor and trailer registration; mail registration to owner. Show less



Tom Thumb Supermarket

• United States
• Food and Beverage Services
• 400 - 500 Employee

• Cashier

  • Feb 2011 - Aug 2012

  • Welcomed and interacted with guests as they entered and left the store. • Assisted guests with problems which may include direct contact with management. • Assisted bakery and floral departments when needed. • Completed additional tasks as requested by management.