Courtney Mitchell

People Experience Manager (HR Manager) at Bigleaf Networks
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Location
Portland, Oregon, United States, US

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Dan Freve

I had the pleasure of working with Courtney at DMC for over 8 years, and I was consistently impressed by her skills, knowledge, and dedication to her work. Courtney is an expert in many aspects of HR, including recruitment, onboarding, training and development, performance management, and employee relations. She was a passionate advocate and driver of employee engagement at DMC. She also played a key role in improving the company's recruitment and onboarding process, helping us to scale the volume of our hiring as our needs grew. She is able to build strong relationships with employees at all levels, and she is always willing to go the extra mile to help others succeed.

John Hogan

I had the opportunity to work closely with Courtney during her 3-year tenure as the People Experience/HR Manager at Bigleaf Networks. Courtney joined the company while we were in a heavy growth phase, and helped us navigate numerous transitionary periods during her time with the company. Courtney conducted herself with absolute professionalism during some challenging times, and helped lead numerous individual employees, and the company as a whole, through several personnel and organizational changes as the company evolved. Courtney is particularly skilled at navigating HRIS systems, helping our company migrate from Gusto to Insperity's HR platform, and working hard to ensure all employees were supported well through the transition. Courtney also served as an important resource to Bigleaf's Executive team, ensuring that employee needs remained top-of-mind during some significant growth years for the company. Courtney would be an amazing asset to any organization's HR/People team, where strong, balanced and ethical leadership is a top priority.

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Credentials

  • Professional in Human Resources® (PHR®)
    HRCI
    Jun, 2015
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • People Experience Manager (HR Manager)
      • Dec 2020 - Present

      • Reported to the CFO and managed 3 direct reports • Partnered with the Executive Team to create a more logical and intuitive business organizational structure • Managed complex, confidential and sensitive workplace issues including separation arrangements, performance-based issues, and other misc. legal business matters partnering with legal counsel as needed • Functioned as the primary conflict resolution mediator and provided coaching for executives, managers and individual contributors • Collaborated with Executive Team to develop an effective performance review process and compensation/equity program • Redesigned and implemented onboarding and offboarding systems • Worked with key stakeholders and leadership to design, message and implement company-wide policies • Built company culture that was aligned with the Executive Team's strategy by developing employee recognition and engagement programs • Migrated company data from the Gusto HRIS portal to Insperity PEO • Served as office manager, event planner and benefits/payroll administrator ensuring compliance with state and federal requirements Show less

    • United States
    • Software Development
    • 200 - 300 Employee
    • Recruiting Manager (functioning as HR Generalist)
      • Jan 2012 - Mar 2020

      • Partnered with Application Developers to build custom Performance Management app with embedded career paths • Served as HR representative on the Promotions Committee ensuring an equitable employee experience • Developed and delivered trainings for internal processes, DEI and managing direct reports • Implemented Paylocity HRIS, ATS and EDI feeds to benefit providers • Assisted CEO in the creation of new positions and office locations • Hired and onboarded over 225 employees across all departments, locations and experience levels • Maintained turnover rate 20% below industry standard by creating engaging company culture through various people and culture programs • Moderated monthly manager prep sessions to review performance goals Show less

Education

  • Virginia Polytechnic Institute and State University
    BS, Environmental Economics, Management and Policy
    2005 - 2009

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