Courtney Mason

Rental & Transport Coordinator at Jungheinrich Australia
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Location
Adelaide, South Australia, Australia, AU

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Experience

    • Australia
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Rental & Transport Coordinator
      • Jan 2023 - Present

    • Invoicing Officer
      • May 2021 - Feb 2023

      • Finalize and post all invoices as required within KPI timeframes.• Edit and amend technician reports to provide to customers.• Process invoices to customer e-portals as required.• Follow up authorization and processing of credits.• General administrative duties as required and directed including providing back up and support of other administrative staff within the team.• Provide outstanding job reports to branches.• Consolidating invoices. • Back up reception when required.• Selling equipment on behalf of the logistics team.• Journaling equipment invoices and payments.• Submitting warranties for Manitou and TCM. • Fortnightly Rental billing.• Processing payments via payway. Show less

    • Australia
    • Consumer Services
    • 1 - 100 Employee
    • Service Coordinator
      • 2020 - 2021

      • Customer bookings and job coordination for Real Estate, Warranty & Residential. • Ordering units, materials and spare parts • Customer interaction including follow up calls and scheduling • Inputting data including work orders and job requests • Working with SimPRO and various other cloud based software • Ensuring schedule is completed for the follow day • Organising and booking all commercial quarterly maintenances • Booking all recurring annual general services • Invoicing of all completed Real Estate Jobs • Ensuring office is clean, tidy, and office supplies stocked • Other various administrations duties Show less

    • Australia
    • Facilities Services
    • 1 - 100 Employee
    • Invoice Clerk
      • 2019 - 2019

      • Dealing with customer and tenant enquiries • Scheduling of all works for which may include liaising with tenants, Team Leaders, Trade Supervisors, appropriate Client personnel and trades staff. • Answering all telephone calls and logistics from assigned trades in the team • Allocating appropriate resources within priority time frame of jobs raised, ensuring Contract works are completed within SLA. • Weekly/monthly reporting on all job activity • General administration • Auditing and Quality Management processes • Other ad-hoc projects and duties as may be required Show less

    • Australia
    • HVAC and Refrigeration Equipment Manufacturing
    • 1 - 100 Employee
    • Account Manager
      • 2018 - 2019

      • Processing fortnightly payroll using MYOB account right. • Processing all subcontractor payments. • Processing all creditor and debtor payments. • Creating purchase orders ready for subcontractors and technicians • Ensuring all Solar information is correct and collected ready for STC processing. • End of month reconciliation and processes • Invoicing & preparing debtor lists for salesman • Processing fortnightly payroll using MYOB account right. • Processing all subcontractor payments. • Processing all creditor and debtor payments. • Creating purchase orders ready for subcontractors and technicians • Ensuring all Solar information is correct and collected ready for STC processing. • End of month reconciliation and processes • Invoicing & preparing debtor lists for salesman

    • Australia
    • Facilities Services
    • 1 - 100 Employee
    • Customer Service Officer
      • 2018 - 2018

      • Scheduling appointments for the tradesmen each day. • Taking all calls and enquiries/complaints from customers/clients. • Using Simpro software to set up work orders and jobs for tradesmen and other departments. • Liaising with commercial, residential, property management and strata department and clients. • Transferring calls and enquiries to the correct departments. • Scheduling reoccurring maintenance jobs • Updating managers on progresses • Ensuring tradesmen are inducted for specific sites • Ensuring jobs and tabs are seen to and completed by end of day • Updating managers on potential new ongoing clients • Preparing materials and making ready for collection at the office for tradesmen. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Administrative Assistant
      • 2017 - 2018

      • Answering incoming calls and making outbound calls to clients. • Processing transactions eg: eftpos and over the phone transactions. • Team communication with other staff to be able to work effectively together. • Typing quotes and job sheets for clients and strata companies. • Filing and organizing paperwork. • Making appointments for workers and clients. • Sending emails. • Maintaining spread sheets e.g.: Materials taken, reference quotes, insurance claims. • Cleaning and maintaining office duties. • Assisting supervisors with workloads. Show less

    • Australia
    • 1 - 100 Employee
    • Sales Assistant
      • 2012 - 2017

Education

  • Craigmore High School
    2008 - 2012

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