Experience

HFD

• United States
• Financial Services
• 1 - 100 Employee

• Product Training and Communications Manager

  • Aug 2022 - Present

• Product Owner

  • Jan 2022 - Aug 2022

• Senior Manager - Implementations

  • Apr 2020 - Jan 2022

• Provider Operations Manager

  • Mar 2019 - Apr 2020

• Senior Provider Support Specialist, Provider Operations

  • Aug 2016 - Mar 2019

  Bakersfield, California Area Work with senior level administration to help develop and test new processes and procedures. Manage and support a team of specialist, who guide providers on companywide finance policies and processes. Assist providers with their patient financing needs and to manage all patient and provider accounts with the utmost importance, working with providers to develop their portfolio resulting in positive cash flow and revenue.

• Audit Specialist - Revenue Management

  • Nov 2014 - Aug 2016

  The Revenue Management Team Members is responsible for maintaining the data integrity for the proprietary company software, with a concentrated focus on the ledger and accounting portion of the database.

• Provider Care Representative

  • Mar 2013 - Oct 2014

  Bakersfield, California Area Assist providers with their patient financing needs and to manage all patient and provider accounts with the utmost importance, working with providers to develop their portfolio resulting in positive cash flow and revenue.



Royal T Managment

• Leasing Manager

  • Nov 2010 - Jan 2013

  Bakersfield, California Area Responsible for the daily operations of an apartment complex. Duties included but not limited to; handling comments, complaints and requests from tenants, collecting rent payments, and contacting residents who have not paid their rental payment, maintaining a set monthly budget, maintaining a low vacancy rate, showing vacant units, completing lease paperwork, ensuring a safe and clean environment for tenants and guests, and the management of vendors.