Courtney Lucca
Dispatcher at RoadOne IntermodaLogistics- Claim this Profile
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Bio
Amanda Gorman
During our time together at Hub, Courtney always went above and beyond the call of duty to get the job done. From the new dispatcher on the team, to becoming a Lead Planner, she always demonstrated an impressive set of multitasking and problem solving skills. During the last 8 years, I've found that Courtney not only excels at operational management and building vendor/customer relationships, but she is also a true pleasure to work with.
Sharon Minelli-Jablonski
Courtney is a very knowledgable in her IML industry. Any time I needed assistance with IML transit times or for her to find a draymen at the last moment, she was there to help with a smile. Her dedication is endless and her friendly willingness makes her a pleasure to work with.
Amanda Gorman
During our time together at Hub, Courtney always went above and beyond the call of duty to get the job done. From the new dispatcher on the team, to becoming a Lead Planner, she always demonstrated an impressive set of multitasking and problem solving skills. During the last 8 years, I've found that Courtney not only excels at operational management and building vendor/customer relationships, but she is also a true pleasure to work with.
Sharon Minelli-Jablonski
Courtney is a very knowledgable in her IML industry. Any time I needed assistance with IML transit times or for her to find a draymen at the last moment, she was there to help with a smile. Her dedication is endless and her friendly willingness makes her a pleasure to work with.
Amanda Gorman
During our time together at Hub, Courtney always went above and beyond the call of duty to get the job done. From the new dispatcher on the team, to becoming a Lead Planner, she always demonstrated an impressive set of multitasking and problem solving skills. During the last 8 years, I've found that Courtney not only excels at operational management and building vendor/customer relationships, but she is also a true pleasure to work with.
Sharon Minelli-Jablonski
Courtney is a very knowledgable in her IML industry. Any time I needed assistance with IML transit times or for her to find a draymen at the last moment, she was there to help with a smile. Her dedication is endless and her friendly willingness makes her a pleasure to work with.
Amanda Gorman
During our time together at Hub, Courtney always went above and beyond the call of duty to get the job done. From the new dispatcher on the team, to becoming a Lead Planner, she always demonstrated an impressive set of multitasking and problem solving skills. During the last 8 years, I've found that Courtney not only excels at operational management and building vendor/customer relationships, but she is also a true pleasure to work with.
Sharon Minelli-Jablonski
Courtney is a very knowledgable in her IML industry. Any time I needed assistance with IML transit times or for her to find a draymen at the last moment, she was there to help with a smile. Her dedication is endless and her friendly willingness makes her a pleasure to work with.
Experience
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RoadOne IntermodaLogistics
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United States
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Transportation, Logistics, Supply Chain and Storage
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200 - 300 Employee
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Dispatcher
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Mar 2015 - Present
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U.S. Xpress, Inc.
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United States
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Truck Transportation
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700 & Above Employee
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Intermodal Operations Supervisor
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May 2014 - Mar 2015
Assist management in the development, planning, operations and administration to achieve maximum profitability and growth.Oversee the implementation and execution of policies and procedures.Build, develop and assist team to meet business goals and objectives.Continuously improve operational plan utilizing past experience.Develops and executes succession planning and development.Assures that the quality of service to the customer is maintained.Continue to improve operational efficiencies which are measured by revenue, margin and load count.Analyze operations to manage service improvements..Lead, coach, and mentor operational staff members.Quote new business and assists in new customer acquisition.Plan resources to meet growth requirements of departmental strategic plans.Implement and execute all policies and practices.Identify and communicate ways U.S. Xpress Logistics can continuously improve in its operations.Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.
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Intermodal Operations
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Mar 2013 - May 2014
Manage Intermodal freight from cradle to grave. Dispatching drayman accross the country to service our IML needs on the origin and destination sides of the freight. Tracking frieght from origin to destination to make sure everything loads, ingates, departs, notifies, and delivers on time. Tracing freight on IML websites for current locations, delays, and potential issues. Seek out new IML business opportunities to grow the operations. Manage Intermodal freight from cradle to grave. Dispatching drayman accross the country to service our IML needs on the origin and destination sides of the freight. Tracking frieght from origin to destination to make sure everything loads, ingates, departs, notifies, and delivers on time. Tracing freight on IML websites for current locations, delays, and potential issues. Seek out new IML business opportunities to grow the operations.
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Operations
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May 2012 - Mar 2013
Managing both company trucks as well as owner operators and running them both locally and regionally in the mid-west. Managing both company trucks as well as owner operators and running them both locally and regionally in the mid-west.
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Reional Manager
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Aug 2011 - May 2012
Manage 5 offices in IL/FL/OH/MA. Maintain and grow existing business relationships with customers and drivers.Cultivate new business relationships with customers and drivers.Grow the fleet of trucks in each market, while expanding the type of freight that is run for each market. Manage 5 offices in IL/FL/OH/MA. Maintain and grow existing business relationships with customers and drivers.Cultivate new business relationships with customers and drivers.Grow the fleet of trucks in each market, while expanding the type of freight that is run for each market.
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COMTRAK LOGISTICS
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Regional Loadplanner
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Apr 2010 - Aug 2011
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Hub Group
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United States
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Truck Transportation
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700 & Above Employee
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load planner
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Aug 2007 - Apr 2010
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load planner
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Aug 2003 - Aug 2007
planned all freight - truck & rail for the entire eastern seaboard planned all freight - truck & rail for the entire eastern seaboard
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Education
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1994 - 1998
Southern Illinois University, Carbondale
Bachelors, Marketing
Community
