Courtney Liedel
Virtual Operations Assistant at Missouri Department of Elementary and Secondary Education- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Learning WebEx (2018)
LinkedInJul, 2021- Nov, 2024 -
Preventing Harassment in the Workplace
LinkedInMar, 2021- Nov, 2024 -
Microsoft SQL Server 2019 Essential Training
LinkedInDec, 2019- Nov, 2024 -
MULES
Missouri State Highway PatrolDec, 2015- Nov, 2024 -
ETC
International Academies of Emergency DispatchNov, 2015- Nov, 2024 -
Advanced EMD
International Academies of Emergency DispatchNov, 2015- Nov, 2024 -
CPR/AED
HeartSaversNov, 2015- Nov, 2024
Experience
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Missouri Department of Elementary and Secondary Education
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United States
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Education
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200 - 300 Employee
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Virtual Operations Assistant
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Apr 2019 - Present
Provide administrative support to ensure that operations are maintained are effective and accurate. Support the operation of the section, one Virtual Learning Administrator, one Supervisor, one Gifted Director, two contracted counselors. Perform/manage multiple assignments in fast paced environment with minimal supervision. Type/proofread correspondence, reports, and other documents for staff, school districts and public. Complete section forms and expenditures. Maintain documentation for budget. Review, process, and submit contractor invoices/timesheets. Manage and write code changes to learning management system (LMS) using HTML. Create, edit and publish content for the section website using Adobe Contribute. Work directly with online vendors to setup each vendor’s course in the online catalog. Edit, QA, and copy course content to maintain a consistent style on the designated LMS. Prepare manuals and other documents using SnagIt, Publisher, and desktop publishing software for print and web distribution. Arrange meetings, distribute agenda, records minutes, setup/host WebEx conferences for staff. Coordinate documents for MOCAP appeals using Sharepointe. Develop/prepare training materials for contracted staff. Receive, open and distribute section mail; retrieve and send faxes for section; receive visitors, answer phones; maintain calendar and database. Assist the Assistant Commissioner’s Office staff to ensure coverage of the division front office. Compose correspondence and respond to inquiries about involving the interpretation of agency rules, regulations and program responsibility to the public and operating officials for charter schools and the Missouri Course Access and Virtual School Program (MOCAP). Check official sites monthly to confirm NCAA are valid. Check for student appeals monthly. Monitor personal and program e-mail account. Send official student data (transcripts, grades) as needed. Perform other related work as assigned. Show less
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Education
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Columbia College
Business Administration and Management, General -
Waynesville Technical Academy
Certification, Computer Graphic Design I & II -
Iberia High School
Diploma, General Studies