Courtney Laviolette

Executive Assistant to the President at One Acadiana
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Location
Lafayette, Louisiana, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Executive Assistant to the President
      • Dec 2022 - Present
    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Owner, Designer
      • Feb 2022 - Present
    • Campaign Coordinator
      • Mar 2022 - Dec 2022

      Strategically planned and executed community events based on residential demographics and interests. Recruited and lead both the campaign committee and volunteers to deliver a strong, unified message throughout the campaign. Managed the mayor’s schedule while delivering exemplary customer service and attention to detail. Developed and implemented a social media strategy that maximized visibility and attendance to campaign events. Handled posting and engagement across all channels. Negotiated contracts with vendors while maximizing the in-kind donations and minimizing costs. Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Office/Operations Manager
      • Jun 2021 - Feb 2022

      Assistant to CEO. Management of all orders, both incoming and outgoing throughout the organization. Inside sales through product recommendations based on effectively understanding customer needs while maximizing profits through upselling. Acquiring new leads and building lasting connections with contact. Structure pricing criteria for incoming inquiries and bulk orders prior to production. Implement processes and procedures to efficiently ensure deadlines are met and production runs smoothly. Quality control of all outgoing orders. Recruit and implement on-board training procedures for sales and production personnel. Conducted all purchasing and receiving of supplies and materials in correspondence with incoming and outgoing orders. Coordinate and plan marketing strategies in correlation with annual holidays and events. Oversee accounts receivables and payables on a daily basis. Representative of the organization at community events. Show less

    • Brazil
    • Restaurants
    • 1 - 100 Employee
    • General Manager
      • Sep 2020 - Jun 2021

      Recruited and implemented on-board training procedures for the front and back of house employees of the two La Pizza Mia locations and Sidekicks Sports and Billiards. Coordinated and directed restaurant reservations, call-ahead orders, and recreational activities within Sidekicks. Directly oversaw operations of all areas of food production and service within all three establishments. Designed and circulated marketing materials and content across four different social media platforms. Scheduled and supervised both front of house and back of house employees during day-to-day operations. Minimized costs and maximized profit by monitoring labor and food costs. Conducted all purchasing and receiving of produce and liquor to correspond with usage variations between Broussard and New Iberia locations, as well as monitored inventory levels. Oversaw food preparation and cleaning methods to comply with food, health, and safety regulations. Show less

    • Operations Manager
      • Jan 2019 - Dec 2019

      Facilitated village tours for prospective clients and visitors. Coordinated and executed every detail of the event from beginning to end with each guest. Designed and circulated marketing material across social mediums for both LARC and LARC’s Acadian Village. Directly supervised all event and general store staff. Maintained the point of sale system in conjunction with seasonal ordering. Served as a member on the LARC Fundraising committee as an advisory and main contributor for fundraising efforts. Recruited and supervised volunteers and community service workers. Attended the monthly Lafayette Convention and Visitors Commission meetings as a means of gaining community partners and support. Actively collaborated and implemented new community fundraising events for visitors of the village. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Catering & Operations Manager
      • May 2018 - Dec 2018

      Planned and directed operations of all areas of the food service establishment. Supervised both Front of House and Back of House employees during day-to-day operations while minimizing costs and maximizing profit. Orchestrated and managed all offsite catering functions and conventions. Conducted all ordering and receiving of supplies to limit a surplus of inventory while also forecasting upcoming usage. Acquired new customers and maintained the satisfaction for current customers. Planned and directed operations of all areas of the food service establishment. Supervised both Front of House and Back of House employees during day-to-day operations while minimizing costs and maximizing profit. Orchestrated and managed all offsite catering functions and conventions. Conducted all ordering and receiving of supplies to limit a surplus of inventory while also forecasting upcoming usage. Acquired new customers and maintained the satisfaction for current customers.

    • Jamaica
    • Entertainment Providers
    • 1 - 100 Employee
    • Event Coordinator
      • Sep 2017 - Feb 2018

      Sales as a brand ambassador for clients while maximizing revenue. Exceed sales targets of incoming event sales revenues for the center sales opportunities through both incoming and outgoing communication. Use of up-selling sales strategies. Meet quarterly sales goals. timely results. Representation of the Main Event brand with professional appearance. Event order building and planning. Sales as a brand ambassador for clients while maximizing revenue. Exceed sales targets of incoming event sales revenues for the center sales opportunities through both incoming and outgoing communication. Use of up-selling sales strategies. Meet quarterly sales goals. timely results. Representation of the Main Event brand with professional appearance. Event order building and planning.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Events Coordinator
      • Oct 2015 - Jul 2017

      Facilitated club tours for prospective clients. Facilitated communication before, during and post event with customer and pertinent staff to ensure a high level of exemplary service. Communicated club events to each department through the distribution of banquet event orders. Assisted in reconstruction of the club focus. Designed and circulated club marketing material to members. Maintained the club point of sale system in conjunction with both membership events and seasonal menu changes. Represented the organization at all offsite functions and trade shows. Show less

    • Marketing Director
      • Nov 2014 - Oct 2015

      Expansion of the client base through outside sales and cold calls. Maintained current customers through follow ups and periodic visits. Re-branded the business for better brand recognition. Designed and distributed marketing material to establish relationships with prospective clients. Expansion of the client base through outside sales and cold calls. Maintained current customers through follow ups and periodic visits. Re-branded the business for better brand recognition. Designed and distributed marketing material to establish relationships with prospective clients.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Waitstaff
      • Jan 2010 - Nov 2014

      Product placement and selling while maintaining a pleasant atmosphere for guests. Oversaw and delegated work to fellow coworkers. Position included but was not limited to the training of new employees. Product placement and selling while maintaining a pleasant atmosphere for guests. Oversaw and delegated work to fellow coworkers. Position included but was not limited to the training of new employees.

    • Event Coordinating Intern
      • Aug 2013 - Dec 2013

Education

  • University of Louisiana at Lafayette
    Bachelor's, Hospitality Management
    2011 - 2013
  • Carencro High School
    2005 - 2009

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