Experience

Care Design New York

• United States
• Individual and Family Services
• 200 - 300 Employee

• Senior Care Manager Supervisor

  • Jul 2018 - Present



AIM Services Inc

• United States
• Individual and Family Services
• 100 - 200 Employee

• Medicaid Service Coordinator

  • Jun 2017 - Present



Hillside Family of Agencies

• United States
• Individual and Family Services
• 700 & Above Employee

• Home and Community Based Waiver Individualized Care Coordinator II (ICC)

  • Sep 2014 - Nov 2016

   Assume full accountability of creating, evaluating, and modifying the individual service plan in cooperation with the youth, families, and multi-disciplinary treatment team Made substantial contribution in implementing a strength-based service plan, which involved handling the site and home visit assessments, determining collateral resources, identifying gaps and needs, evaluating results, and coordinating with the Multi-Disciplinary Treatment Team Take charge of providing psycho-educational training for youth and families and groups in various environments based on stakeholder needs and care coordinator’s personnel experience Collaborate with local county agencies and programs to ensure all resources are properly utilized to meet youth and family needs (this includes Child Protective Services, Probation, Child and Adult Preventive Services, Mental Health and SPOA) Carry out the intake and screening activities of each referred and approved packet from single point of access (SPOA) Fulfill key tasks in engaging families and youth in a partnership of shared decision-making and service plan execution throughout enrollment Leverage experience and age-specific knowledge, and cultural competence in evaluating and helping youth and families attain positive outcomes Assume On-Call rotation responsibility (covering three counties)

• Care Coordinator II

  • 2014 - 2014

   Established connection to children with cognitive limitations and mental health concerns Played a key role in creating, analyzing, and modifying service plans Worked in close coordination with Office for People with Developmental Disabilities (OPWDD) and Office of Mental Health (OHM) systems for in determining eligibility for youth placement Performed information gathering, compilation, and assessment to generate a logical conclusion Applied problem-solving skills in explaining and answering critical questions Thoroughly assessed and ensured provision of youth and family needs to attain positive outcomes while maintaining clinical records for each youth

• Coordinator of Staffing and Training

  • 2011 - 2014

   Facilitated agency training to new employees Set strategic direction in facilitating career fairs and college visits  Broadened the knowledge of new staff through agency trainings while simultaneously administering the receiving and screening of employment applications Collaborated with agency leaders in guaranteeing the alignment of best practices with the strategic plans of the agency Cultivated and maintained long-term relationships with area colleges for recruitment purposes Strategically created and monitored the staff tracking and census report

• Case Manager for the Diagnostic Short-term Program

  • 2009 - 2011

   Maintained strategic relationships with families and funders while serving as key clinical record keeper for the program Participated during multidisciplinary team meetings and spearheaded the family home assessments for program youth Successfully housed clinical records of youth and completed all Ansell Casey Life Skills Assessment for program youth

• Unit Supervisor in the Diagnostic Short-term Program

  • 2004 - 2009

   Served as key contributor in the startup of the Diagnostic/Short Term Care Program on the Varick Campus Ensured a safe and therapeutic, as well as culturally competent, development-focused, ecologically oriented, and trauma-informed care environment for the youth Conducted performance evaluations for direct reports as well as trainings and meetings for unit and program staff Provided fiscal direction to the unit and program and participated in interdisciplinary meetings