Experience

Sheboygan County

• United States
• Government Administration
• 100 - 200 Employee

• Economics Specialist

  • Aug 2016 - Present

  • Specialize in Elderly, Blind, and Disabled Healthcare and Foodshare programs • Answer customer questions via call center, email, and in person appointments • Determine eligibility by inputting assets and income and analyzing data according to policies • Find resolutions to customer questions and offer assistance from resources • Stay knowledgeable of policy and procedure changes • Specialize in Elderly, Blind, and Disabled Healthcare and Foodshare programs • Answer customer questions via call center, email, and in person appointments • Determine eligibility by inputting assets and income and analyzing data according to policies • Find resolutions to customer questions and offer assistance from resources • Stay knowledgeable of policy and procedure changes



Meadow Manor Co

• United States
• Hospitals and Health Care

• Business Office Manager

  • Sep 2015 - Jun 2016

  • Managed resident accounts and assisted with any questions or concerns • Completed admission paper work along with insurance verification • Assist with the Medicaid application process • Accounts Receivable • Managed resident accounts and assisted with any questions or concerns • Completed admission paper work along with insurance verification • Assist with the Medicaid application process • Accounts Receivable



Aurora Health Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Account Specialist

  • Mar 2015 - Sep 2015

  • Responded to patient concerns• Took payments and make adjustments when necessary• Provided answers to insurance, payment, and EOB questions

• Patient Service Representative

  • Sep 2014 - Mar 2015

  • Registered patients; collected signatures, insurance, and payment• Communicated information to patients and providers• Insured adequate supplies were available; ordered supplies



HSHS St. Nicholas Hospital

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Access Specialist

  • Aug 2013 - Sep 2014

  • Registered patients for appointments and provided answers to their questions and concerns• Obtained billing information, signatures, and co-pays • Maintained patient confidentiality

• Intern

  • Jun 2013 - Aug 2013

  • Assisted in coordinating a hospital wide department information fair• Edited policies for departments throughout the hospital• Participated in a continuous process improvement workshop, involving the Emergency and Inpatient Departments, which resulted in improved efficiency



Terrace Estates

• Sheboygan Wisconsin

• Dietary Server

  • 2007 - Apr 2014

  • Collaborated with staff members to provide meals to residents • Trained new employees in safety and quality standards, as well as customer service • Collaborated with staff members to provide meals to residents • Trained new employees in safety and quality standards, as well as customer service



Borden

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Cook

  • 2010 - 2013

  Summer of 2010, 2011, and 2013 • Responsible for accurately programming the cooker's computer. • Ensured quality and safety standards where met while preparing cheese • Team player: provided relief work as needed Summer of 2010, 2011, and 2013 • Responsible for accurately programming the cooker's computer. • Ensured quality and safety standards where met while preparing cheese • Team player: provided relief work as needed