Student Support

• Feb 2022 - Present

Front Desk Agent

• Apr 2016 - Dec 2021

Creating Ritz-Carlton guests for life by providing exemplary luxury brand service with each guest experience. Completing Event Resumes for corporate and leisure groups with focus on billing and room assignment. Consistently driving hotel revenue and increasing value to guests by promoting hotel faculties, rooms and amenities. Creating Ritz-Carlton guests for life by providing exemplary luxury brand service with each guest experience. Completing Event Resumes for corporate and leisure groups with focus on billing and room assignment. Consistently driving hotel revenue and increasing value to guests by promoting hotel faculties, rooms and amenities.

Event Server

• Jun 2005 - Feb 2020

•Serving upwards of 500 guests •Ensuring complete guest satisfaction through forms of buffet, banquet and plated service •Complying with Sanitation and Food Handling procedures •Greeting and tending to guest needs and requests in a timely and courteous manner •Providing assistance to Head Chef in preparation of meals •Ensuring all functions are properly equipped, by transporting and setting up equipment and materials for staff and guest use •Responsible for maintaining a clean and safe work environment by organizing and replenishing supplies as needed Show less

Event Coordinator

• Jan 2016 - Jan 2017