Experience

Westminster Village

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief People Officer

  • Apr 2020 - Present

  Bloomington, Illinois, United States Successfully led workforce through the COVID-19 pandemic. Created & enforced policies & procedures while monitoring constantly evolving local, state & federal regulations. Implemented employee referral bonus resulting in 50% of new hires. Vetted & implemented new HRIS to streamline recruitment, onboarding, personnel files & time & labor, with a cost savings to the organization. Oversees HR programs including, but not limited to, compensation, benefits, & leave; disciplinary matters; grievances… Show more Successfully led workforce through the COVID-19 pandemic. Created & enforced policies & procedures while monitoring constantly evolving local, state & federal regulations. Implemented employee referral bonus resulting in 50% of new hires. Vetted & implemented new HRIS to streamline recruitment, onboarding, personnel files & time & labor, with a cost savings to the organization. Oversees HR programs including, but not limited to, compensation, benefits, & leave; disciplinary matters; grievances & investigations; performance & talent management; productivity, recognition, & morale; occupational health & safety; training & development. Advisor to Leadership team, & staff on employment, benefits, worker’s compensation laws & regulations, employment policies, & Union contract. Identify customized recruiting strategies for individual searches. Part of Administration Team with CEO, COO, CFO, & CGO; collaborate to establish organizational goals & strategic planning with emphasis on HR functions. Participates in Board of Directors meetings. Only Director to participate in both the Administrative & Operations Teams, along with COO. Leads, develops, & implements policies, processes, training, & initiatives which supports the organizations compliance & strategic needs. Research & analyze organizational trends including review of reports & metrics HRIS. Presents organizational trends & metrics, including HR and DEI initiatives to HR Committee comprised of Board Members on a bi-annual basis. Monitors changes in federal, state, & local employment laws & regulations, & recommended best practices ensuring compliance; audits policies & practices to maintain compliance. Stays up to date on trends, best practices, regulatory changes, & new technologies in the field of HR; applies this knowledge to communicate changes in policy, practice, & resources. Works with CFO to develop departmental budgets. Facilitates professional development, training, & certification activities for employees. Show less



Illinois State University

• United States
• Higher Education
• 700 & Above Employee

• Human Resource Officer

  • Jan 2018 - Mar 2020

  Normal, Illinois Resource for all tenure-track and non-tenure track faculty employment processes, questions, and issues. Collaborate with administrators across campus, including department chairs, deans, Office of Equal Opportunity and Access, the Office of the Provost and General Counsel. Coordinate recruitment for tenure-track and non-tenure track faculty vacancies, including searches for department chairs and school directors. Identify and implement personalized recruiting strategies customized for… Show more Resource for all tenure-track and non-tenure track faculty employment processes, questions, and issues. Collaborate with administrators across campus, including department chairs, deans, Office of Equal Opportunity and Access, the Office of the Provost and General Counsel. Coordinate recruitment for tenure-track and non-tenure track faculty vacancies, including searches for department chairs and school directors. Identify and implement personalized recruiting strategies customized for individual searches. Source talented, motivated, and culturally competent individuals to advance Illinois State University’s mission. Present in-person search committee orientations and serve as point of contact for all faculty searches. University resource on immigration matters, including employment, filing, extension, and adjustment of status. Host new faculty for on-boarding sessions and registration of required programs and orientations. Create and maintain internal and external documents related to training, hiring processes, and employment. Attend professional development opportunities including CUPA-HR, SHRM, and Bloomington-Normal Human Resource Council.

• Compliance Specialist

  • Feb 2017 - Jan 2018

  Bloomington/Normal, Illinois Area Responsible for coordinating and responding to all requests for employment verifications, both verbal and written. Managed all unemployment claims on behalf of the University; coordinating and preparing materials for any unemployment hearings. Coordinated and managed both the background and fingerprint check process for the University.



Express Employment Professionals

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Staffing Consultant and Inside Sales Representative

  • Mar 2016 - Feb 2017

  Bloomington, Illinois Responsible for recruiting of industrial and administrative candidates while assisting hiring managers in a customized hiring process to include: screening, interviewing, drug screen, employment verification and ensuring successful placements; issued verbal and written warnings and terminations when appropriate. Complied with all state and federal hiring documentation including I-9,W-4, disclosure authorizations, criminal conviction disclosures, WOTC, and ACA Healthcare. Responsible for growing… Show more Responsible for recruiting of industrial and administrative candidates while assisting hiring managers in a customized hiring process to include: screening, interviewing, drug screen, employment verification and ensuring successful placements; issued verbal and written warnings and terminations when appropriate. Complied with all state and federal hiring documentation including I-9,W-4, disclosure authorizations, criminal conviction disclosures, WOTC, and ACA Healthcare. Responsible for growing the business in the Central Illinois market through business to business inside and outside sales calls. Assisted in accounts payable by customizing invoices to ensure proper billing of each client managed. Attended and applied ongoing training and education in the field of Human Resources. Executed strong follow up and outstanding client care. Show less



Williams and Swee, Ltd.

• Legal Assistant

  • Mar 2015 - Mar 2016

  Bloomington, Illinois Prepared and submitted medical record requests working directly with medical providers, opposing counsel, and the Social Security Administration. Worked closely with clients to maintain up-to-date and accurate information. Prepared and maintained a wide variety of legal documents, correspondence and forms. Maintained and administered a variety of filing databases as well as manual files and records. Maintained calendars and scheduled meetings as required, including court reporters for… Show more Prepared and submitted medical record requests working directly with medical providers, opposing counsel, and the Social Security Administration. Worked closely with clients to maintain up-to-date and accurate information. Prepared and maintained a wide variety of legal documents, correspondence and forms. Maintained and administered a variety of filing databases as well as manual files and records. Maintained calendars and scheduled meetings as required, including court reporters for depositions and trial. Show less



Randstad

• France
• Human Resources Services

• Annuity and Supplementary Contract Service Specialist at State Farm Insurance Company

  • Nov 2013 - Aug 2014

  Bloomington, Illinois Provided agents and customers service and support regarding payments on Immediate Annuities, Supplementary Contracts, and Structured Settlement Annuities. Processed contract surrender and withdrawal requests, address changes, and direct deposit changes. Processed federal and state with-holdings on payments per IRS guidelines. Received and reported death claims on annuities and supplementary contracts in a payout phase.



State Farm Insurance

• 700 & Above Employee

• System Support Specialist

  • Apr 2012 - Nov 2012

  Bloomington, Illinois Assisted all levels of management with navigating Manager Self Service. Assisted Human Resource Representatives with ensuring job postings, job offers, promotions and salary changes were entered into PeopleSoft accurately. Assisted company-wide employees with Enterprise Absence System. Responsible for the renewal of Paid Sick Leave for all employees within a specific region. Researched, analyzed and corrected system errors while responding to employees in a timely manner.

• After Hours Quote & Bind Sales Representative

  • Oct 2010 - Apr 2012

  Bloomington, Illinois Licensed Property and Casualty Agent in 14 States. Sold auto and renters insurance to current and prospective policy holders in a call center environment. Exceeded the department sales goal of 11%. Selected to be a member of the New Employee On-boarding Team. Created materials used for company job fair where I served as the department representative.



APPS Paramedical

• Insurance

• Customer Service Representative, Central Illinois

  • 2008 - 2009

  Bloomington, Illinois Selected candidates for field positions and executed employee terminations while maintaining employee files. Scheduled and administered new employee orientations. Effectively handled daily tasks while maintaining the highest degree of professionalism. Supervised field employees to ensure accuracy, timeliness and HIPAA compliance.