Experience

Pepperdine University Graduate School of Education and Psychology

• United States
• Higher Education
• 200 - 300 Employee

• Student Account Coordinator

  • Sep 2021 - Present

  - Counsel students by advising and answering questions about tuition charges, payment arrangements, and policies - Manage the student refunds throughout the year. - Manage the collection process for past-due accounts - Counsel students by advising and answering questions about tuition charges, payment arrangements, and policies - Manage the student refunds throughout the year. - Manage the collection process for past-due accounts



Enki Health Services, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Administrative Services Clerk

  • Nov 2019 - Sep 2021

  - Conduct intake screenings and admit new clients into DMH Program - Manage a caseload of over 250 clients - Update client information, billing changes, and financial document renewals - Assist with other clerical duties around the office - Conduct intake screenings and admit new clients into DMH Program - Manage a caseload of over 250 clients - Update client information, billing changes, and financial document renewals - Assist with other clerical duties around the office



Stars (Formerly Lake Avenue Fondation)

• Pasadena, California

• Stars College Support - Digital and Social Media AmeriCorps VISTA

  • Nov 2018 - Nov 2019

  - Designed and implemented social media strategies regarding content, frequency and platforms - Designed digital marketing strategies with templates, content, priority calendar, and other necessary components - Created, monitored and managed e-mail marketing campaigns and the organization’s website - Assisted the College Program Coordinator with managing the Google Classrooms for college students - Designed and implemented social media strategies regarding content, frequency and platforms - Designed digital marketing strategies with templates, content, priority calendar, and other necessary components - Created, monitored and managed e-mail marketing campaigns and the organization’s website - Assisted the College Program Coordinator with managing the Google Classrooms for college students



Quantum Behavioral Solutions

• Wellness and Fitness Services
• 1 - 100 Employee

• Behavior Interventionist

  • Aug 2017 - Nov 2018

  - Implemented 1:1 therapy for individuals with various autism spectrum disorders using applied behavior analysis - Improved client’s functional skills, increased independence, and decrease problem behaviors - Communicate with families and BCBA on programs that need to be maintained outside of session - Collect program data and record observable behaviors at the end of every session - Implemented 1:1 therapy for individuals with various autism spectrum disorders using applied behavior analysis - Improved client’s functional skills, increased independence, and decrease problem behaviors - Communicate with families and BCBA on programs that need to be maintained outside of session - Collect program data and record observable behaviors at the end of every session



Nurture and Nature ABA

• Greater Los Angeles Area

• Administrative Assistant

  • Oct 2017 - Jul 2018

  - Constructed filing systems and maintained organization of office space - Designed program development for BCBA's and therapists to use during client sessions - Monitored client google drives and corrected all inaccurate and omitted data - Managed purchases, returns, gifts and thank you cards for the Westside Office - Constructed filing systems and maintained organization of office space - Designed program development for BCBA's and therapists to use during client sessions - Monitored client google drives and corrected all inaccurate and omitted data - Managed purchases, returns, gifts and thank you cards for the Westside Office



EasyLift Transportation

• Santa Barbara, California Area

• Reservationist

  • Apr 2016 - Jun 2017

  - Courteously answers telephones to give information and schedule trips for customers in Call Center - Creates schedules for customers and drivers that ensures the most efficient routing and use of the service - Communicate with EasyLift Drivers regarding changes in traffic, alternative routes, and client information - Courteously answers telephones to give information and schedule trips for customers in Call Center - Creates schedules for customers and drivers that ensures the most efficient routing and use of the service - Communicate with EasyLift Drivers regarding changes in traffic, alternative routes, and client information