Assistant Manager, Governance Support

• May 2023 - Present

Governance Support Specialist

• May 2021 - Apr 2023

Graduate Research Assistant

• Jan 2022 - Apr 2022

- Under the supervision of Professor Sean Gouglas, helped to develop Python code for web scraping relevant research materials. - Enhanced transcription capabilities by listening to audio recordings and writing what was being discussed. - Developed analytical and problem solving skills by identifying potential research needs or materials and summarizing technical material. - Increased team work through utilizing video conferencing materials, email and other technological forms of communication in order to stay up to date with all members of the team. Show less

Resident Assistant

• May 2019 - May 2021

- Generated a highly involved student community by adeptly interacting with residents of different ages, cultures and gender identities. - Facilitated student residence life by hosting student-targeted events, offering wellness services and providing resources. - Demonstrated initiative and problem solving skills through working On-Call Shifts, which often required emergency response and conflict moderation. - Advanced leadership skills by creating resident events, outlining community standards, role-modeling inclusive conduct, holding bi-monthly meetings and helping with hiring new staff while maintaining a full academic course load. - Expressed time-management by tracking hours, creating reports and submitting documentation by deadlines. - Worked with senior residence staff by documenting confidential information and maintaining records of incidents through various reports. Show less

Campus Gardens Coordinator

• May 2019 - Oct 2019

- Through gardening, learned the biology, maintenance and growth patterns of edible plants and flowers. - Developed a transition manual which documented produce counts, outlined plant cycles, demonstrated the Summer 2019 growing season and gave advice on how best to utilize space in future campus gardens. - Increased team communication skills through working closely with the University of Alberta Campus Food Bank in order to facilitate produce distribution. - Enhanced sustainability skills by making compost, creating naturalization sites and utilizing sustainable gardening practices. - Developed instructional abilities by teaching safe gardening practices and conducting garden tours. - Increased event planning and event logistic skills through hosting a variety of garden events. - Interacted with various third-party organizations in order to promote and maintain the campus garden as well as to bring in a variety of volunteer groups to participate in the campus garden. Show less

Cashier

• Jul 2016 - Aug 2018

- Developed communication and public service skills through in-person, email and telephone interactions with customers. - Established financial skills through the use of cash registers, calculation of mark-ups and deposit handling. - Enhanced understanding of various alcoholic products in order to best serve the need of the customer. - Consistently exceeded daily sales goals. - Developed communication and public service skills through in-person, email and telephone interactions with customers. - Established financial skills through the use of cash registers, calculation of mark-ups and deposit handling. - Enhanced understanding of various alcoholic products in order to best serve the need of the customer. - Consistently exceeded daily sales goals.

Retail Sales Clerk

• May 2017 - Aug 2017

- Developed communication and public service skills through in-person, email and telephone interactions with customers. - Established financial skills through the use of cash registers, calculation of mark-ups and deposit handling. - Demonstrated accountability by being trusted with opening/closing the store, handling store money and documenting sale totals for each day. - Created business opportunities through negotiating with third-party sellers and drafting sales contracts. - Increased profit margins by consistently exceeding daily sales goals. Show less

Housekeeper

• Jul 2012 - Aug 2015

- Through cleaning and maintenance of hotel rooms, developed impeccable resource management and organizational skills. - Increased adaptability and problem-solving skills by diagnosing and fixing electrical/plumbing issues within rooms. - Learned prioritization and efficiency skills by creating room cleaning timetables and prioritizing tasks, decreasing the amount of time that it took to clean an individual room. - Improved customer service skills by expertly handling difficult lodgers and attending to their various needs in a professional manner. Show less