Experience

Family Foundations of Northeast Florida, Inc.

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Intake Specialist and Workshop Facilitator

  • May 2022 - Present



Famliy Foundations

• Intake Specialist and Workshop Facilitator

  • May 2022 - Present



Florida State College at Jacksonville

• United States
• Higher Education
• 500 - 600 Employee

• Program Facilitator

  • Jan 2016 - Jun 2022



ADT Security

• Emergency Dispatcher/Customer Service Representative

  • Jul 2013 - Jun 2022

  Reads, interprets and records needed, signals from customer’s premises Notify appropriate authorities an customers if alarm signal is received Must be able to respond quickly and precisely to incoming phone calls Must assist customers via telephone with technical type alarm questions Must be able to multitask with being on the phone taking verbal instructions, typing, reading, and speaking Reads, interprets and records needed, signals from customer’s premises Notify appropriate authorities an customers if alarm signal is received Must be able to respond quickly and precisely to incoming phone calls Must assist customers via telephone with technical type alarm questions Must be able to multitask with being on the phone taking verbal instructions, typing, reading, and speaking



Winn Dixie

• Registered Pharmacy Technician

  • May 2010 - Apr 2012

  Assisting patients with their medication needs, calling doctors’ offices for refill request, calling insurance companies for insurance information, filling prescriptions, and organizing medications in the pharmacy. Answering the phones, inputting insurance and prescriptions in the computer, helping patients with questions regarding medications, and helping the Pharmacist. Checking customers out and making sure their satisfied before they leave the pharmacy. Assisting patients with their medication needs, calling doctors’ offices for refill request, calling insurance companies for insurance information, filling prescriptions, and organizing medications in the pharmacy. Answering the phones, inputting insurance and prescriptions in the computer, helping patients with questions regarding medications, and helping the Pharmacist. Checking customers out and making sure their satisfied before they leave the pharmacy.



Vicars Landing

• Hostess/Waitress

  • May 2005 - Jul 2008

  Answering phones, seat people, and wait tables Make sure the customer is satisfies throughout their time there until the time they leave Making reservations Answering phones, seat people, and wait tables Make sure the customer is satisfies throughout their time there until the time they leave Making reservations