Experience

Pierce County Library System
• United States
• Libraries
• 100 - 200 Employee
• Network & Systems Operations Specialist

  • Mar 2021 - Present


Pulaski County Sheriffs Office

• United States
• Law Enforcement
• 1 - 100 Employee

• Data Systems Supervisor

  • Aug 2019 - Aug 2020

  Maintain infrastructure and server equipment. Develop procedures to improve productivity in IT. Streamline computer deployment procedures to ensure consistency and uniformity of deployed computers and images. Provide leadership and supervision to IT staff. Maintain infrastructure and server equipment. Develop procedures to improve productivity in IT. Streamline computer deployment procedures to ensure consistency and uniformity of deployed computers and images. Provide leadership and supervision to IT staff.



Arkansas Community Corrections

• United States
• Law Enforcement
• 100 - 200 Employee

• Network Support Specialist

  • Mar 2019 - Aug 2019

  Monitor, manage and maintain core infrastructure for 66 locations. Provide leadership and supervisory roles to desktop support staff. Develop relationships with employees and vendors to foster a more efficient work environment. Develop new deployment methods and standardize network management to reduce time spent troubleshooting desktops and network equipment. Provide assistance to server and virtualization team as needed. Monitor, manage and maintain core infrastructure for 66 locations. Provide leadership and supervisory roles to desktop support staff. Develop relationships with employees and vendors to foster a more efficient work environment. Develop new deployment methods and standardize network management to reduce time spent troubleshooting desktops and network equipment. Provide assistance to server and virtualization team as needed.

• Network Administrator

  • Oct 2016 - Mar 2019

  Maintain and manage computers, servers and managed network equipment across seven sites and support law enforcement officers in-car computers and private cellular network connections.Manage and maintain network security in jail and inmate holding units.Maintain and provide direct support for proprietary software used for enforcement and housing systems.

• Hardware Analyst

  • May 2014 - Oct 2016

  Maintain and manage computers, servers and managed network equipment across seven sites and support law enforcement officers in-car computers and private cellular network connections.Manage and maintain network security in jail and inmate holding units.Maintain and provide direct support for proprietary software used for enforcement and housing systems.



The Computer Hut, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Analyst

  • Feb 2008 - May 2014

  Resolve and repair failing equipment including desktop PCs and components, managed and unmanaged switches from HP and Cisco, join new workstations to Windows domains, troubleshoot domain issues, perform ongoing network management and maintenance tasks. Resolve and repair failing equipment including desktop PCs and components, managed and unmanaged switches from HP and Cisco, join new workstations to Windows domains, troubleshoot domain issues, perform ongoing network management and maintenance tasks.



CompUSA

• Retail
• 300 - 400 Employee

• PC Repair Technician

  • Jul 2005 - Feb 2008

  Perform consultations, diagnostics and repairs with home-user and small business PC users. Assist in sales of new PC and network equipment for small office and home office users. Perform consultations, diagnostics and repairs with home-user and small business PC users. Assist in sales of new PC and network equipment for small office and home office users.