Client Account Manager

• Nov 2019 - Present

I build relationships, grow partnerships, provide solutions, and help our hospitals/physician groups hire the best providers for our families nationwide. I am fortunate to have a job that allows me to indirectly serve our community and also work with some of the kindest and most passionate recruiters in the industry.

Client Trainer

• Mar 2018 - Nov 2019

•Educate clients on all facets of the PracticeMatch website via webinars and on-site sessions•Collaborate with team to develop instructional modules, training, and support materials•Promote increase usage of different facets of products in order to increase the return on investment to clients and increasing the likelihood of renewal•Exhibit professional attitude toward clients while being patient, courteous, personable, and quick thinking, and provide continuous support

Client Support Specialist

• Mar 2017 - Mar 2018

•Supporting Client Account Managers by interfacing with clients as needed•Creating and maintaining client job postings•Assisting clients with candidate sourcing•Assisting clients with creating, sending email blasts, and analysis of email delivery reports•Offering assistance with setting up and customization of our applicant tracking system•Promote increase usage of different facets of our products in order to increase the return on investment to our clients and increasing the likelihood of renewal•Assisting clients with technical issues and working with IT to resolve them•Relaying product enhancement suggestions to IT•Assist clients with questions on invoices and provide more detail when necessary•Documenting communication with clients in our CRM and collaborating with management to tackle existing and anticipated concerns•Collaborating with IT, collections, and trainers on a regular basis•Exhibit professional attitude toward clients while being patient, courteous, personable, and quick thinking

Physician Recruiter

• Dec 2015 - Mar 2017

Senior Healthcare Recruiter

• Apr 2014 - Dec 2015

Sales Assistant/Service Assistant

• Mar 2013 - Apr 2014

Recreation Specialist | Group Exercise Instructor | Personal Trainer

• Feb 2010 - 2013

Graduate Teacher Assistant - Health and Wellness

• Aug 2010 - May 2012