Courtney Frank

Affiliate Coordination at United States University
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Contact Information
us****@****om
(386) 825-5501
Location
Surprise, Arizona, United States, US
Skills

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Experience

    • Higher Education
    • 100 - 200 Employee
    • Affiliate Coordination
      • Jul 2023 - Present
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • School Event Coordinator
      • Nov 2021 - Aug 2022

      Work with local partners to plan and execute large-scale COVID-19 vaccination events that are either stand-alone events, or part of larger public or private events · Serve as a liaison between COVID-19 vaccinators, community-based organizations, and the Department of Health and Welfare · Create, request, or order appropriate collateral · Share upcoming events and event updates on social media thorough static posts or videos · Devise creative ideas and incentives to encourage the public to engage · Network and collaborate with local community-based organizations and clinics · Co-creator of a school tool kit on the State of Oregon website to help schools find resources to have school vaccine events. · Help plan and send out a flier for schools to give out to students and their families about COVID vaccines and vaccines for students in Oregon Show less

    • United States
    • Real Estate
    • 400 - 500 Employee
    • LifeWorks Coordinator
      • May 2018 - Jun 2022

      Develop outreach and event program resulting in participation increase from approximately 48 to over 500 residents per month. · Effectively manage over 500 events including acquiring resources and overseeing staff and volunteers. · Form partnerships with local businesses to participate in events and assist with cross posts on social media to boost awareness of the local businesses. · Improve social media engagement on Facebook (likes up by 136%) and Instagram (followers up 200%) with more frequent, relevant, and timely posts. · Won Facebook content award for Balfour Beatty in the United States in 2021 and 2022. · Created executive presentations for quarterly and annual performance review meetings with the military and other partners. · Establish new relationships within the military community to foster rapport with incoming and outgoing residents. · Expand newsletter timing from quarterly to monthly and distribution from one to three platforms. · Produce training videos using local specialists for home and yard maintenance. · Design virtual events to respond to COVID 19 such as Crafty Tuesday where residents signed up and crafts were dropped at their door. · Create annual budgets and plans and rationale for expansion in future years. · Drew up and implemented a four-part design to renovate the community center so residents would be able to better utilize the space. · Developed and implemented a plan to move sign creation in house resulting in 85% savings. · Created a training guide for new Customer Experience Specialists to enable them to meet expectations beginning on their first day in the role. · Consistently deliver projects and events on time and under budget. · Trained in residential property Yardi software. · Perform assistant manager duties on an interim basis. Show less

    • Independent Consultant
      • Oct 2014 - Dec 2018

      · Exceeded $25,000 in sales within two years. · Utilized excellent customer service skills to ensure all personnel felt informed, at ease and appreciated. · Organized client information and enhanced client connections, driving repeat sales. · Ran social media platforms promoting use of the products. · Exceeded $25,000 in sales within two years. · Utilized excellent customer service skills to ensure all personnel felt informed, at ease and appreciated. · Organized client information and enhanced client connections, driving repeat sales. · Ran social media platforms promoting use of the products.

    • Lead Teacher
      • Nov 2015 - Mar 2017

      · Helped organize and problem solve for six rooms of children. · Communicated effectively, using tact and courtesy to guide positive outcomes. · Created a safe and friendly learning environment for the children. · Taught essential motor skills and reinforced the learning with interesting exercises. · Helped organize and problem solve for six rooms of children. · Communicated effectively, using tact and courtesy to guide positive outcomes. · Created a safe and friendly learning environment for the children. · Taught essential motor skills and reinforced the learning with interesting exercises.

    • United States
    • Nanotechnology Research
    • Director of Operation
      • 2008 - 2009
    • United States
    • Spectator Sports
    • Director Of Purchasing
      • 2008 - 2009

      Developed and maintained corporate daily sales tracking reports used to enable key decisions by top management. · Created planogram and merchandising plan for the franchise stores on an ongoing basis and for company-wide tournament events. · Determined product expenditure plan and coordinated and managed purchases for the company and franchisees. · Managed expenditures within budget and determined ways to drive incremental savings. · Created operational training manuals for franchise locations and provided training for internal personnel and franchisees. · Monitored purchase compliance with gaming developers to ensure contract levels are met and prices maintained. · Launched complete social media package for the corporation and each individual franchisee while maintaining corporate brand identity. Show less

Education

  • Grand Canyon University
    Counseling Psychology
  • Augustana College (SD)
  • Grand Canyon University
    Master of Business Administration - MBA, Business Administration and Management, General
    2021 - 2023
  • Grand Canyon University
    Master of Business Administration - MBA, Business Administration and Management, General
    2021 - 2023

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