Experience

CellarHand
• Australia
• Beverage Manufacturing
• Customer Service Manager

  • Jul 2023 - Present


Kaddy

• Belgium
• Individual and Family Services

• Business Development Manager National Account

  • 2022 - Present

  Making sure client and customers needs are being meant and understood by each department in the company. Including any client complaints, working to find solutions to any client issues and managing other departments to ensure client issues are experiencing a positive client-company relationship.

• National Administration Manager

  • 2019 - 2022

  In charge of coordinating the business administration system and general workflow, including supervising staff, facilitating communications throughout the company and developing procedures to make the workplace more efficient.

• Customer Service Officer

  • 2018 - 2019

  Was responsible for helping customers with questions and concerns regarding company products and services. Communicating with customers in-person, via phone or via email. Participating in meetings with the other customer service teams to develop new strategies.

• National Business Manager


Portavin Integrated Wine Services

• Australia
• Beverage Manufacturing
• 1 - 100 Employee

• Assistant Administration Manager & Junior Accounts Officer

  • 2014 - 2017

  In charge of coordinating the business administration and accounts system and general workflows. Supervising staff, facilitating communications throughout a company and developing procedures to make a workplace more efficient.

• Office Administrator

  • 2005 - 2014

  Provided administrative support to the Administration and Accounts team in the business. Duties included organizing company records, overseeing budgets and maintaining inventory office supplies.



Vision BioSystems

• Medical Device
• 1 - 100 Employee

• Secretary

  • 2003 - 2005

  Responsible for facilitating communications within an office and fielding interactions with the public. Answering phone calls, scheduling meetings and providing personalized support for other employees in the office. Responsible for facilitating communications within an office and fielding interactions with the public. Answering phone calls, scheduling meetings and providing personalized support for other employees in the office.