Customer Service Representative

• Apr 2019 - Present

• Proficient in generating quotes into our ERP and CRM systems and sending them to the requested account manager within a two-hour turnaround.• Client acquisition and retention with verbal and written communication.• Proficient in PowerPoint, Word, Excel, formatting, and tracking.• Conduct tasks in accordance with applicable health, safety, quality, and environmental regulations.

Human Resource Internship

• Feb 2023 - Apr 2023

Talent Specialist

• Jul 2018 - Mar 2019

• Posted direct-hire and temporary positions to Indeed, Facebook, Zip Recruiter, and SEEK website.• Firm understanding of recruiting metrics to build a diverse and qualified team.• Coordinate background, pre-employment testing, and reference-checking processes.• Attend career fairs and conduct on-the-spot interviews.• Conduct interviews in person and via phone by screening for relevant knowledge, skills, and experience.

Customer Service Representative

• Apr 2017 - Jul 2018

• Application tracking Systems TempWorks Edit, Excel, Word.• Processed payroll for over 50 external employees.• Coordinate staff onboarding procedures and communicates appropriately with all involved parties.• Handled enrollment and termination for health benefits.