Experience

Delaware Transit Corporation

• United States
• Urban Transit Services
• 100 - 200 Employee

• Deputy Chief Operating Officer, Transportation

  • Apr 2023 - Present

• Fleet & Contract Operations Director

  • Jun 2020 - May 2023

  • Direct, develop and review the daily activities pertaining to statewide contracted transportation services, financial oversight; reviewing invoices and payment approval• Coordinate periodic audits of contract workforce to ensure compliance.• Administer and maintain the annual budget for contracted transportation services• Ensure compliance with applicable corporate, federal, state and local mandate impacting mobility programs. Procurement of all revenue and non-revenue vehicles



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Sort Manager

  • Aug 2019 - Dec 2020

   Supervision of seventy-five outbound employee’s performance.  Ensure the efficiency of unload and load utilizing Transportation Management software  Analyze and improve organizational processes  Mentor employees to ensure the company goals for quality, productivity, safety and efficiency are met  Supervision of seventy-five outbound employee’s performance.  Ensure the efficiency of unload and load utilizing Transportation Management software  Analyze and improve organizational processes  Mentor employees to ensure the company goals for quality, productivity, safety and efficiency are met



Brandywine School District

• United States
• Education
• 1 - 100 Employee

• Transportation Supervisor

  • Feb 2017 - Aug 2019

  Management of multi-million dollar budget Management of 100+ employees Developed and facilitated various safety and technology training programs  Investigated vehicle and personal accidents to identify areas that required improvement  Periodic review of all internal processes to ensure compliance with District, State, and DOT regulations Periodic assessment of short- and long-term transportation and technology needs  Procurement of transportation vehicles and other equipment as necessary  Coordinate with the Special Education Department to ensure adequate number or buses or contracted vehicles are available to meet the operating needs of the District Show less



New Hanover County Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Transportation Supervisor

  • May 2013 - Feb 2017

   Prepare TD2R, OSHA, and Stop Arm Violation reports.  Employee Recruitment  Participated in county planning committees representing New Hanover County Schools  Lead Safety Review Board- the process used to administer the judicial process when an accident or safety incident occurs involving a Transportation employee  Assisted with procurement of buses, county vehicles, and equipment  Direct, develop, and review the daily activities of school bus drivers county wide  Prepare TD2R, OSHA, and Stop Arm Violation reports.  Employee Recruitment  Participated in county planning committees representing New Hanover County Schools  Lead Safety Review Board- the process used to administer the judicial process when an accident or safety incident occurs involving a Transportation employee  Assisted with procurement of buses, county vehicles, and equipment  Direct, develop, and review the daily activities of school bus drivers county wide



Enterprise Rent-A-Car

• United States
• Real Estate
• 1 - 100 Employee

• Account Specialist

  • Jul 2002 - Feb 2013

   Consumer complaint resolution pertaining to rental cars and credit card charges  Verification of Insurance Reports  Train Account Representatives on department policy and procedures  Account Resolution Settle outstanding accounts  Oversight of the daily operation 150+ vehicles-maintenance schedules inspections, and scheduling to increase branch utilization  Training of new Management Trainees  Consumer complaint resolution pertaining to rental cars and credit card charges  Verification of Insurance Reports  Train Account Representatives on department policy and procedures  Account Resolution Settle outstanding accounts  Oversight of the daily operation 150+ vehicles-maintenance schedules inspections, and scheduling to increase branch utilization  Training of new Management Trainees



University of Delaware

• United States
• Higher Education
• 700 & Above Employee

• Survey Administrator

  • Jul 2009 - Jan 2013

  collected information from students in behalf of the CDC and other state agencies. Certified SOFIT observer to analyze the physical activity of students in 12 minute increments. Interview daycare providers about nutritional programs and physical activity for toddlers. collected information from students in behalf of the CDC and other state agencies. Certified SOFIT observer to analyze the physical activity of students in 12 minute increments. Interview daycare providers about nutritional programs and physical activity for toddlers.



Gap Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Dec 1998 - Nov 2006

  Assist customers with clothing selections, resolve consumer complaints and concerns. Assisted with visual displays, and marketing strategies, and various other retail related duties. Assist customers with clothing selections, resolve consumer complaints and concerns. Assisted with visual displays, and marketing strategies, and various other retail related duties.



Shears in Motion

• United States
• Individual and Family Services

• Receptionist

  • May 2001 - Jul 2002

  Customer Service responsibilities, manage stylist's schedules, inventory control, purchasing of all supplies for the salon. Payroll and light bookkeeping functions to ensure monthly budgetary adherence. Supervision of 5 Stylist Assistants Customer Service responsibilities, manage stylist's schedules, inventory control, purchasing of all supplies for the salon. Payroll and light bookkeeping functions to ensure monthly budgetary adherence. Supervision of 5 Stylist Assistants