Experience

HBR Consulting

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Business Consultant

  • Aug 2022 - Present



Wayside Technology Group

• Purchasing Agent

  • Nov 2015 - Aug 2022

  Contacting vendors concerning all status updates, requests, and cancelations for open ordersResponsible for multiple high volume vendors Handling negotiations concerning pricing, and obtaining stock with volume discountForecasting stock needs based on supply and demand and utilizing back order reportsHandling vendors on EDI making sure there are no issues with orders being sent and billed Contacting sales teams with any questions on pricing or quotes concerning ordersMonitoring orders via VendorNetConfirming orders are received by the vendor and resending purchase orders when needed via VendorNetProviding payment information to vendors when required such as credit card information or wire transfer accountsHandling the billing for all orders in US, Canada, and EuropeUpdating physical orders with tracking informationProcessing returns according to vendors specificationsRequesting support information from vendors per reseller or end users request Show less

• Data Entry Clerk

  • Jul 2013 - Nov 2015

  Manually entering orders with correct pricing, and shipment method resulting in faster delivery time and higher customer satisfaction.Entering all order types for domestic and international clients to help reach clients around the globe.Modifying all rejected EDI orders with the required information needed for the order be processed and billedChecking with Sales Representatives for all questions on orders which results in higher accuracy on each order.Sending license keys to clients resulting in higher customer satisfaction as this allows them to use the product as soon as it dropships.Verifying credit cards against fraud resulting in protecting the company from potentially harmful purchases.Knowing and implementing vendors specifications for each order resulting in orders being placed properly and going through to their system as quickly and correctly as possible.Contacting resellers for serial numbers and end user information.E-mail confirmations to clients resulting in higher customer satisfaction as they are able to see their order has been processed.Directing client’s calls/e-mails to sales representatives for assistance.Identifying issues with product SKU’s and orders that are being held up by the system Show less



Longhorn Steakhouse

• Lakewood, NJ

• Waitress/Hostess/Bartender

  • Nov 2009 - Jul 2013

  - Greet, and lead customers to their seats - Answer phones to effectively add people to the wait list - Organize and effectively maintain an orderly wait resulting in a smooth running front end of the restaurant - Bus tables, and keep the restaurant clean to keep the flow of the wait as fast as possible - Take down orders, and serve food to the best of my ability - Maintain a friendly and pleasant atmosphere for guests resulting in strong customer service. - Help customers with any questions or concerns - Handle money effectively Show less



National Field Network

• United States
• Real Estate
• 1 - 100 Employee

• Accounting Assistant

  • Oct 2012 - Feb 2013

  - Check all invoices for Quality Control resulting in accurate data input for vendors. - Be proficient with the uses of Res.Net - Send professional e-mails with correction requests resulting in correct payments being sent and received by vendors - Upload payments to clients through Res.Net resulting in strong vendor relations - Check company website for invoice status resulting in strong customer service. - Make sure payments are accepted into the system - Maintain a quota resulting in at least 75 uploads for vendors a day. - Keep an organized record of all uploads in Microsoft Excel Show less



National Field Network

• United States
• Real Estate
• 1 - 100 Employee

• Receptionist

  • Sep 2008 - Jun 2009

  - Answer phones to set up appointments for customers. - Greet clients to create a friendly and welcoming atmosphere. - Schedule appointments that fit within the customer’s availability. - Processing payments accurately resulting in good customer service. - Handling money and credit card payment. - Recommending the right service to the customer so that their needs are fulfilled. - Answer phones to set up appointments for customers. - Greet clients to create a friendly and welcoming atmosphere. - Schedule appointments that fit within the customer’s availability. - Processing payments accurately resulting in good customer service. - Handling money and credit card payment. - Recommending the right service to the customer so that their needs are fulfilled.



Pier 1 Imports

• Howell, NJ

• Sales Associate

  • Jul 2007 - Sep 2008

  - Greet, and help customers with all needs resulting in personalized customer service. - Knowing how to look up stock of each item and where to find it in the back or recommend another store in the area that has it. - Help load costumers cars, and construct furniture pieces so customers can see displays of each piece. - Handle all payment types effectively - Greet, and help customers with all needs resulting in personalized customer service. - Knowing how to look up stock of each item and where to find it in the back or recommend another store in the area that has it. - Help load costumers cars, and construct furniture pieces so customers can see displays of each piece. - Handle all payment types effectively