Experience

Canon Business Process Services, Inc.

• Switchboard Operator

  • Apr 2006 - Present

  Answering a six line switchboard and tranferring it to the correct person or department in an insurance company of 425 employees. Answering a six line switchboard and tranferring it to the correct person or department in an insurance company of 425 employees.



Sheraton Bradley Hotel

• Front Desk Supervisor

  • Mar 2004 - Apr 2006

  Oversaw a crew of 2-4 workers at the front desk and also helped with any needs the guest might have ( checking in or out and other questions)

• Front Desk Agent

  • Mar 2003 - Mar 2004

  Helping to check guests in and out of the hotel. Also answering all external and internal phone calls and directing them where they need to go or to assist with helping a guest.