Experience

Hiltons at McCormick Place
• United States
• Hospitality
• 1 - 100 Employee
• General Manager

  • Apr 2021 - Present

Bank of America
• United States
• Banking
• 700 & Above Employee
• Financial Center Manager

  • Dec 2020 - Apr 2021

Inn of Chicago Magnificent Mile
• Hospitality
• 1 - 100 Employee
• Hotel Manager

  • Sep 2018 - Aug 2020

Cambria Chicago Loop
• United States
• Hospitality
• 1 - 100 Employee
• General Manager

  • Sep 2017 - Sep 2018

DoubleTree by Hilton
• Hospitality
• 100 - 200 Employee
• Hotel Manager

  • Mar 2015 - Sep 2017

Hilton Worldwide
• India
• Hospitality
• 300 - 400 Employee
• Director of Front Office

  • Feb 2014 - Mar 2015


Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Front Office Manager

  • Oct 2010 - Feb 2014

  Responsible for the long term planning and day to day operations of the Front Office. Oversight of bellmen, front desk agents, PBX operators, concierge and IT analyst.Responsible for inventory and purchasing of all supplies within the department. Functions as the hotel's main point of contact for all dissatisfied guests. Formed GEI committee to receive associate feedback on how to improve the guest experience.Responsible for logging, tracking and returning all lost and found items for the hotel.

• Housekeeping Manager

  • Nov 2008 - Oct 2010

  Responsible for the day to day operations of the rooms division. Performed over 300 room inspections monthly.Opened and closed housekeeping on a regular basis.Performed ordering for all of the rooms division. Performed associate audits at the front desk to ensure that Brand standards were being met.

• Front Desk Manager

  • May 2007 - Nov 2008