Courtney Carroll

Contracts Manager at Great Minds
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Contracts Manager
      • Jan 2021 - Present

      Facilitate contract negotiations between customers, vendors, and in-house counsel on a variety of agreement types, such as MSAs, Data Privacy Agreements, Term Addenda, and NDAsCollaborate with program managers to create workflows and ensure contract completion for various projects, each involving multiple districts and numerous participantsManage body of 100+ independent contractor agreements in consultation with the Assistant General Counsel and Human Resources

    • Contracts Administrator
      • Jan 2020 - Dec 2020

      Implemented a contract request process for our Sales Team of 70+ to improve efficiencyInstituted reporting processes to alert senior staff to upcoming contract lifecycle datesDrafted, issued and/or routed over 400 agreements for signature, ensuring full executionObtained Certificates of Insurance pursuant to contract requirements

    • Assistant Contracts Administrator
      • Nov 2017 - Dec 2019

      Facilitated the launch of Concord (a contract life-cycle management platform), documented accompanying protocols and best practices, and prepared historical data for importDrafted and issued standard contract documents such as Services Agreements and Statements of WorkReviewed contracts for accuracy prior to granting approval for submission to clientCompleted routine audits of all in progress documents and followed up as appropriate to resolve outstanding items both internally among directors and department chiefs and externally among contractorsFiled annual reports with Secretary of State offices in all 50 states to ensure the organization retained its right to transact business nationwide Show less

    • Program Associate, Professional Development
      • Oct 2015 - Nov 2017

      Collaborated with school and district administrators to create customized professional development plans to support their implementation of Great Minds curricula Coordinated event management logistics to ensure successful execution of professional development eventsProvided on-site support at large-scale events, including materials sorting and distribution, participant registration management, and last minute troubleshootingMaintained accurate and up-to-date customer communication and sales data using SalesforceMaintained and edited shared Excel files used to track event scheduling and staffing assignments Show less

    • Day Camp Manager
      • Apr 2014 - Oct 2015

      Assisted 85+ clients per day in person, over the phone, and via email with general inquiries and scheduling requests for day camp and boarding servicesFacilitated smooth daily operations by managing and delegating tasks to seven staff members per shift Utilized word processing software to aid in creating and editing administrative forms Developed new protocols and procedures to improve clarity of instructions and standardization of daily operationsDiscussed services with potential clients and provided tours of our facility Show less

    • Day Camp & Front Desk Staff
      • Jun 2013 - Apr 2014

      Greeted incoming clients and assisted with check-in and check-out procedures in a cordial and professional mannerActed as a liaison between clients and managementProcessed and recorded payments and maintained daily attendance rosters in Excel Electronically input new client data and daily notes into ACT, a customer relationship management platformMonitored animal behavior to create safe and fun atmosphere for playgroups containing up to 30 dogs

    • Sales Associate
      • Feb 2013 - Jul 2013

      Attended to incoming calls and customer inquiries while managing the cash register Worked in close conjunction with management in matters of pricing and merchandising Prepared and filed invoices for all machines/items being serviced at in-house facility Attended to incoming calls and customer inquiries while managing the cash register Worked in close conjunction with management in matters of pricing and merchandising Prepared and filed invoices for all machines/items being serviced at in-house facility

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Proctor
      • Jan 2013 - May 2013

      Infant and Child Development Recorded attendance for class of approximately 65 students Emailed course updates and individualized responses to student inquiries Administered exams, and graded selected response sections Worked in close conjunction with the professor and monitored student progress through Blackboard Infant and Child Development Recorded attendance for class of approximately 65 students Emailed course updates and individualized responses to student inquiries Administered exams, and graded selected response sections Worked in close conjunction with the professor and monitored student progress through Blackboard

    • Receptionist
      • Aug 2010 - Mar 2013

      Fielded client walk-ins, general inquiries, and incoming calls on multi-line phone system Managed appointment schedule for practice of two veterinarians Delegated tasks to coworkers, monitored progress, and ensured completion Filed and organized client medical records within an all-paper system Processed and recorded cash, check, and credit card payments Fielded client walk-ins, general inquiries, and incoming calls on multi-line phone system Managed appointment schedule for practice of two veterinarians Delegated tasks to coworkers, monitored progress, and ensured completion Filed and organized client medical records within an all-paper system Processed and recorded cash, check, and credit card payments

Education

  • Towson University
    Bachelor of Science, Psychology and Interdisciplinary Studies, Animal Behavior Track - Summa cum laude
    2009 - 2013

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