Experience

BUREAU BOOTHS
• Australia
• Design Services
• 1 - 100 Employee
• Operations Manager

  • Aug 2023 - Present


CARS24 Australia

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Operations Associate

  • Dec 2021 - Aug 2023

  During my tenure at Cars24, I held the roles of Senior Registration Clerk, Team Leader, and Sales Associate, consistently focusing on achieving optimal customer outcomes and satisfaction. As a Senior Registration Clerk, I ensured accuracy and efficiency in the registration process while staying updated with regulations. Simultaneously, as a Team Leader, I fostered a collaborative and positive environment, leading a high-performing team to deliver exceptional results. In my role as a Sales Associate, I provided tailored solutions, and built strong customer relationships. By actively seeking feedback and contributing to process improvements, I contributed to enhancing the overall car buying and selling experience. Show less



VicRoads

• Australia
• Transportation/Trucking/Railroad
• 700 & Above Employee

• Senior Customer Service Officer

  • Sep 2019 - Dec 2021

  During my time as a Senior Customer Service Officer at VicRoads, I prioritized delivering exceptional customer outcomes and satisfaction. I provided accurate information, effective solutions, and support to address customer inquiries and concerns. Additionally, I took on leadership responsibilities, guiding and empowering a team of customer service officers. I actively contributed to process improvements, sought customer feedback, and maintained a high level of professionalism and empathy. Working at VicRoads allowed me to combine my expertise in customer service, problem-solving, and leadership to positively impact the organization and enhance the overall customer experience. Show less



HOBAN Recruitment

• Australia
• Staffing and Recruiting
• 200 - 300 Employee

• Recruitment Resourcer

  • Apr 2019 - Sep 2019

  I successfully supported the recruitment process by sourcing, screening, and presenting qualified candidates to clients. With a keen eye for talent, I effectively utilised various sourcing channels, conducted interviews, and assessed candidate suitability to meet client requirements. I collaborated closely with recruitment consultants, building strong relationships with candidates and clients alike. By leveraging my strong organisational skills, attention to detail, and effective communication, I played a crucial role in facilitating successful placements and contributing to the overall recruitment success of Hoban Recruitment. Show less


Back In Motion Health Group
• Australia
• Health, Wellness & Fitness
• 200 - 300 Employee
• Senior Reception and Head of Accounts

  • Apr 2018 - Dec 2018

The Physiotherapy & Sports Injury Clinic Point Cook
• Australia
• Medical Practices
• 1 - 100 Employee
• Practice Manager

  • Feb 2015 - Dec 2018