Experience

Rolling Hills Hospitality, LLC

• United States
• Hospitality
• 1 - 100 Employee

• Marketing Specialist

  • Jul 2022 - Present



Braxton Brewing Company

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Bartender

  • May 2022 - Present



Mt. Carmel Brewing Company

• United States
• 1 - 100 Employee

• Bartender / Shift Lead

  • Apr 2019 - May 2022

  -Expertly educate current and new team members on craft beer knowledge, and implement training of excellent bar and customer service.-Demonstrated leadership of a high volume hospitality team while engaging customers in a professional, enthusiastic manner.-Maintained customer satisfaction with forward-thinking strategies, focused on addressing customer concerns and ensuring satisfaction. -Educated customers on current promotions to enhance sales. -Determined business needs by acquiring client feedback for process improvements.

• Social Media Manager

  • May 2019 - Apr 2020

  -Managed content across all social business platforms including Instagram, Twitter, Facebook, and Google Business. -Increased in-house guest attendance upwards of 15% with immersive promotion.-Coordinated and developed marketing content such as blogs, promotional materials, and ads for social media. -Grew followers 5k+ across all platforms.-Engaged in consistent interactions with industry leaders, customers, and fans.



LongHorn Steakhouse

• Restaurants
• 700 & Above Employee

• Lead Bartender

  • Feb 2014 - May 2019

  -Provided exceptional service by focusing direct attention on individual customers while maintaining general oversight of service areas.-Responsible for nightly inventory management.-Facilitated the training of new hires. -Provided exceptional service by focusing direct attention on individual customers while maintaining general oversight of service areas.-Responsible for nightly inventory management.-Facilitated the training of new hires.



Tom & Chee

• United States
• Restaurants
• 1 - 100 Employee

• Marketing Intern

  • Aug 2016 - May 2017

  -Organized and created content for all social media platforms, interacting with fans through online contests and giveaways. -Helped coordinate and execute the first franchisee convention in Cincinnati.-Planned and worked promotional tents at events such as Taste of Cincinnati and Bunbury Music Festival.-Built relationships with franchisees and instructed them on how to successfully maintain business pages on social media. -Organized and created content for all social media platforms, interacting with fans through online contests and giveaways. -Helped coordinate and execute the first franchisee convention in Cincinnati.-Planned and worked promotional tents at events such as Taste of Cincinnati and Bunbury Music Festival.-Built relationships with franchisees and instructed them on how to successfully maintain business pages on social media.