Courtney Alexander
Client Development Associate at Critical Mix- Claim this Profile
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Bio
Experience
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Critical Mix
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United States
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Market Research
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1 - 100 Employee
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Client Development Associate
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Jun 2017 - Present
General Summary: Responsible for supporting a team of sales people, reaching overall client revenue goals and assisting with the pricing and feasibility process for key clients and prospective clients. This entails a balance of communications with clients, the sales staff, vendor management teams and field operations team. Principal Duties and Responsibilities: Thoroughly understand clients within Sales team and maintain high levels of satisfaction with them, and hold regular meetings with sales staff to discuss win rates and client preferences. Assist with the RFP process for the designated team and help to improve win rate. Communicate with clients directly via email when appropriate (i.e. when covering for an OOO sales contact) though coordination via phone may be needed at times prior to sending an RFP response. Seek to constantly be consultative to both the Sales team and clients and ensure rapid and accurate responses to requests from either. Monitor and make recommendations to the CDA Manager on the pricing model to reflect CPI variances based on market trends. Solicit RFPs from vendors to support the sales team as needed. Support the Sales/Ops teams to increase specific client win rates and bring new clients on board. Show less
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Jenny Craig
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Program Sales Consultant
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Aug 2013 - Sep 2014
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Education
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The University of Texas at Dallas
Bachelor of Science (B.S.), Audiology/Audiologist and Speech-Language Pathology/Pathologist