Courtney Look, LSSBB, HACP

Chief Experience and Quality Officer at Medical Center Health System
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Contact Information
us****@****om
(386) 825-5501
Location
Odessa, Texas, United States, US

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Bio

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Credentials

  • Lean Six Sigma Black Belt
    Six Sigma Global Institute
    Jul, 2022
    - Oct, 2024
  • Lean Six Sigma Green Belt Certification
    KPI Ninja
    Jun, 2018
    - Oct, 2024
  • Lean Six Sigma Yellow Belt
    GoLeanSixSigma.com
    Apr, 2018
    - Oct, 2024
  • Assisted Living Facility Manager (Certified)
    CHA SEMINARS, LLC
    Jun, 2017
    - Oct, 2024
  • Healthcare Accreditation Certified Professional
    CIHQ - Center for Improvement in Healthcare Quality
    Dec, 2021
    - Oct, 2024

Experience

  • Medical Center Health System
    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Chief Experience and Quality Officer
      • Sep 2022 - Present

    • Associate Chief Quality & Experience Officer
      • Oct 2020 - Sep 2022

    • Interim Chief Patient Experience and Quality Officer
      • Aug 2020 - Nov 2020

    • Director of Patient Experience
      • Feb 2018 - Nov 2020

  • The Buckingham and The Plaza
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Asst. Administrator
      • May 2017 - Jan 2018

    • AIT & Memory Care Manager
      • Jan 2017 - May 2017

    • Healthcare Administration Student Intern
      • May 2016 - Aug 2016
  • Michael E. DeBakey Veterans Affairs Medical Center in Houston
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Student Intern
      • Jun 2015 - Jun 2016

Education

  • Louisiana State University
    MHA, Healthcare Administration
    2022 - 2022
  • Texas State University
    MS Cert Long term Care Administration, Graduate student
    2016 - 2017
  • Northeastern State University
    Healthcare Administration
    2012 - 2016

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