Courtney Klumper

Communications Officer at City of Kingston
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Contact Information
us****@****om
(386) 825-5501
Location
Kingston, Ontario, Canada, CA

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Credentials

  • Introduction to ESG: Environmental, Social, and Governance
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Foundations in Public Participation
    IAP2 Canada
    Jun, 2022
    - Nov, 2024
  • WSET Level 2 Award in Wines with distinction
    Wine & Spirit Education Trust
    Mar, 2021
    - Nov, 2024
  • Hootsuite Platform Certification 2018
    Hootsuite Academy
    Mar, 2018
    - Nov, 2024
  • Sexual and Gender Diversity Certificate
    Queen's University
  • Smart Serve
    Smart Serve Ontario

Experience

    • Canada
    • Government Administration
    • 500 - 600 Employee
    • Communications Officer
      • Feb 2022 - Present

      Led communications in the final year of construction of the Waaban Crossing, the City’s largest infrastructure project to date. As part of the project management team, developed strategic communications and engagement plans and executed tactics for construction updates, a preview event and the official bridge opening event. In collaboration with the City Clerk’s Office, led communications planning and tactics for the 2022 municipal elections through the execution of several sub-campaigns. Communications tactics were focused on broader community awareness with a particular emphasis on reaching equity-deserving groups. Worked with the City's Accessibility Office to facilitate public engagement on the multi-year accessibility plan. Partnered with a local accessibility consulting agency to organize focus groups and solicit feedback from persons with disabilities. Supported various City departments with media inquiries by facilitating calls, and providing research and interview preparation to the subject-matter expert. Leading the editorial process and writing of City Matters, a monthly newsletter diving into top local municipal issues, sent to 2,500+ subscribers with an average 55% open rate. Facilitating public engagements as part of the City’s Public Engagement Framework. Employing techniques that align with the scope of the engagement and reporting back to the community on the results. Engagements vary in structure but begin with a foundation of transparency, respect and collaboration. Providing leadership to junior staff monitoring social media, guiding community management tactics and ensuring adherence to social media best practices. Show less

  • Kingston Life Magazine
    • Kingston, Ontario, Canada
    • Food & Wine Columnist
      • Oct 2019 - Present

      I chat with local winemakers in Prince Edward County about everything from the cellar to the tasting room to the vineyard. We explore topics including sustainability, winemaking techniques, navigating change and what excites each of them about wine. I also connect with local chefs and restaurant owners to share their stories as part of Kingston's culinary landscape. I chat with local winemakers in Prince Edward County about everything from the cellar to the tasting room to the vineyard. We explore topics including sustainability, winemaking techniques, navigating change and what excites each of them about wine. I also connect with local chefs and restaurant owners to share their stories as part of Kingston's culinary landscape.

    • Canada
    • Marketing Services
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Apr 2019 - Feb 2022

      Managed day-to-day communications across all marketing channels, including social media, blogs, newsletter and press releases.Led digital brand consistency and the voice of Bay of Quinte.Led digital content strategy and creation for tourism and resident attraction, working with multiple partners across the region.

    • Marketing Coordinator
      • May 2018 - Apr 2019

    • Marketing and Communications Intern
      • Apr 2018 - Apr 2018

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Marketing and Communications Assistant
      • Sep 2017 - Mar 2018

      Developed earned/owned media summaries for the College Board of Governors. Researched and wrote articles for College website. Wrote engaging social media content for Twitter, Facebook, Instagram and YouTube. Edited internal and external communications materials. Developed earned/owned media summaries for the College Board of Governors. Researched and wrote articles for College website. Wrote engaging social media content for Twitter, Facebook, Instagram and YouTube. Edited internal and external communications materials.

  • Desert Lake Gardens
    • Sydenham, Ontario
    • Wedding Server and Catering Assistant
      • Jun 2015 - Sep 2017

      Served and cleared tables to ensure a positive guest experience Responded to guests’ needs in a timely and professional manner Assisted with food prep and assembly Served and cleared tables to ensure a positive guest experience Responded to guests’ needs in a timely and professional manner Assisted with food prep and assembly

  • Olivea
    • Kingston, Ontario
    • Line Cook
      • Oct 2015 - May 2017

      Helped design task lists to ensure consistency in food preparation and station cleanliness. Created uniform dishes to order in a prompt manner. Maintained a clean and safe work environment. Assisted other cooks with additional prep. Helped design task lists to ensure consistency in food preparation and station cleanliness. Created uniform dishes to order in a prompt manner. Maintained a clean and safe work environment. Assisted other cooks with additional prep.

    • Baker, Barista and Cook
      • Oct 2011 - Oct 2015

      Worked in a highly demanding and fast-paced work environment through shift work as a cook, baker, and barista. Facilitated and completed catering orders, including the Skeleton Park Arts Festival. Demonstrated organizational capacity through ordering of kitchen and restaurant supplies. Liaised with accountant and kept bank accounts up to date. Decided on financial priorities with the other co-owners and dealt with worker discipline. Advertised products and events via social media. Demonstrated excellent self-discipline and initiative by taking on and completing various work projects simultaneously. Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Enrichment Studies Unit - Student Supervisor
      • May 2011 - May 2013

      Supervised students from grades 7-12 and provided them guidance and support during weekly programs.Interacted with students, school board advisors and parents.Facilitated activities and assisted coordinating staff in administrative duties.

    • Enrichment Studies Unit - Operations Coordinator
      • Jul 2012 - Aug 2012

      Reported to the Program Coordinator and Office Manager.Delegated tasks and duties to Student Supervisors.Designed and executed activities and schedules for students.Handled medical emergencies, ensured registration and room assignment went smoothly and scheduled free-time activities for students while ensuring supervision at all times.

Education

  • Loyalist College
    Post Graduate Certificate, Public Relations and Event Management
    2017 - 2018
  • Queen's University
    Bachelor of Arts (B.A.), BAH Politics and Global Development
    2009 - 2014

Community

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