Courtland Robinson
IT Technician at Zentech Manufacturing- Claim this Profile
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Topline Score
Bio
Credentials
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A+ Certification
CompTIAApr, 2012- Nov, 2024
Experience
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Zentech Manufacturing
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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IT Technician
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Jul 2015 - Present
I work as an IT Technician for Zentech Manufacturing. My job consist of making sure computers and printers are functioning properly and upgrading operating systems. I check to make sure the computers have the latest updates. I work as an IT Technician for Zentech Manufacturing. My job consist of making sure computers and printers are functioning properly and upgrading operating systems. I check to make sure the computers have the latest updates.
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TruGreen
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United States
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Consumer Services
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700 & Above Employee
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Lawn Care Sales Rep
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Apr 2015 - May 2015
I was responsible walking from door to door knocking selling lawn care services to customers. We were required to get at least 2 sales per week and inform customers how our services could fix there lawns. I was responsible walking from door to door knocking selling lawn care services to customers. We were required to get at least 2 sales per week and inform customers how our services could fix there lawns.
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TEKsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Home Security Installer
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Oct 2014 - Mar 2015
I am responsible for Installing new and existing home security in customers’ homes. My job includes installing alarm keypads, sirens, wired and wireless cameras, DVRS, smoke detectors, C02 detectors, door & windows contacts, 5port switches and flood sensors. Up selling is also a big part of my job to offer the customer a device they currently don't have in their home. I am responsible for Installing new and existing home security in customers’ homes. My job includes installing alarm keypads, sirens, wired and wireless cameras, DVRS, smoke detectors, C02 detectors, door & windows contacts, 5port switches and flood sensors. Up selling is also a big part of my job to offer the customer a device they currently don't have in their home.
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Delaware Business Systems, Inc. (DBS)
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Bishopville MD
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Field Service Technician
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Jun 2014 - Sep 2014
I work as a field service technician at DBS and I’m responsible replacing or fixing POS systems for restaurants. My job involves imaging using Symantec Ghost, hard drive replacements, file server build (new server for a restaurant), screen replacements on POS stations, network support and troubleshooting, replacing and troubleshooting printers, virus removal, setting up Digital Dining and Future software on stations. My Position also involves selling ribbons and paper for customer’s printer… Show more I work as a field service technician at DBS and I’m responsible replacing or fixing POS systems for restaurants. My job involves imaging using Symantec Ghost, hard drive replacements, file server build (new server for a restaurant), screen replacements on POS stations, network support and troubleshooting, replacing and troubleshooting printers, virus removal, setting up Digital Dining and Future software on stations. My Position also involves selling ribbons and paper for customer’s printer, and selling new POS stations or touchscreen monitors to a business. Show less I work as a field service technician at DBS and I’m responsible replacing or fixing POS systems for restaurants. My job involves imaging using Symantec Ghost, hard drive replacements, file server build (new server for a restaurant), screen replacements on POS stations, network support and troubleshooting, replacing and troubleshooting printers, virus removal, setting up Digital Dining and Future software on stations. My Position also involves selling ribbons and paper for customer’s printer… Show more I work as a field service technician at DBS and I’m responsible replacing or fixing POS systems for restaurants. My job involves imaging using Symantec Ghost, hard drive replacements, file server build (new server for a restaurant), screen replacements on POS stations, network support and troubleshooting, replacing and troubleshooting printers, virus removal, setting up Digital Dining and Future software on stations. My Position also involves selling ribbons and paper for customer’s printer, and selling new POS stations or touchscreen monitors to a business. Show less
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AT&T mobilecom
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Seaford, DE 19973
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Sales Rep
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Dec 2012 - Jun 2014
Adding new lines of service, upgrades, selling cell phones, tablets, wireless hotspots and accessories Setting up new computers if one malfunctions and connecting to network printer Call in trouble tickets for printer or fax machines Troubleshooting customers laptops if wireless connection isn’t working properly Adding new lines of service, upgrades, selling cell phones, tablets, wireless hotspots and accessories Setting up new computers if one malfunctions and connecting to network printer Call in trouble tickets for printer or fax machines Troubleshooting customers laptops if wireless connection isn’t working properly
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Aug 2011 - Dec 2012
Adding new lines of service, upgrades, selling cell phones, tablets, wireless hotspots and accessories Device Specialist: teaching wireless workshops to customers on how to use smartphone, tablets and mifi’s Help IT Technician with flashing pos systems with OS errors Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Installing missing drivers, performing factory image… Show more Adding new lines of service, upgrades, selling cell phones, tablets, wireless hotspots and accessories Device Specialist: teaching wireless workshops to customers on how to use smartphone, tablets and mifi’s Help IT Technician with flashing pos systems with OS errors Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Installing missing drivers, performing factory image restore on netbook or laptops with viruses or service issues. Show less Adding new lines of service, upgrades, selling cell phones, tablets, wireless hotspots and accessories Device Specialist: teaching wireless workshops to customers on how to use smartphone, tablets and mifi’s Help IT Technician with flashing pos systems with OS errors Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Installing missing drivers, performing factory image… Show more Adding new lines of service, upgrades, selling cell phones, tablets, wireless hotspots and accessories Device Specialist: teaching wireless workshops to customers on how to use smartphone, tablets and mifi’s Help IT Technician with flashing pos systems with OS errors Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Installing missing drivers, performing factory image restore on netbook or laptops with viruses or service issues. Show less
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Flex
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Customer Service Technician
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Dec 2006 - Aug 2011
Troubleshoot cell phones and replacing them out when there is an issue that can’t be fixed Troubleshooting customers laptops and blackberry device for tethering and wireless connection errors Installing missing drivers, performing factory image restore on netbook or laptops with viruses or service issues. Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Device Specialist: teaching wireless workshops to… Show more Troubleshoot cell phones and replacing them out when there is an issue that can’t be fixed Troubleshooting customers laptops and blackberry device for tethering and wireless connection errors Installing missing drivers, performing factory image restore on netbook or laptops with viruses or service issues. Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Device Specialist: teaching wireless workshops to customers on how to use smartphone, tablets and mifi’s Show less Troubleshoot cell phones and replacing them out when there is an issue that can’t be fixed Troubleshooting customers laptops and blackberry device for tethering and wireless connection errors Installing missing drivers, performing factory image restore on netbook or laptops with viruses or service issues. Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Device Specialist: teaching wireless workshops to… Show more Troubleshoot cell phones and replacing them out when there is an issue that can’t be fixed Troubleshooting customers laptops and blackberry device for tethering and wireless connection errors Installing missing drivers, performing factory image restore on netbook or laptops with viruses or service issues. Calling in trouble tickets for Pc’s, printers or network issues with towers not working properly Device Specialist: teaching wireless workshops to customers on how to use smartphone, tablets and mifi’s Show less
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Education
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1996 - 1999
Seaford High School
Diploma, BUSINESS MATH, PC Repair, Typing
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