Courage Agbozo
NOC Analyst at Aspire Technology Partners- Claim this Profile
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Bio
Experience
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Aspire Technology Partners
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United States
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Information Technology & Services
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100 - 200 Employee
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NOC Analyst
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Jan 2019 - Present
Member of a team of professionals responsible for the design, administration/service requests, escalation support/ticket resolution, and analysis in an enterprise LAN/WAN environment for data centers, corporate, WAN links, and branch offices. Member of a team of professionals responsible for the design, administration/service requests, escalation support/ticket resolution, and analysis in an enterprise LAN/WAN environment for data centers, corporate, WAN links, and branch offices.
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Walmart/LAN/WAN Professional
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United States
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Network Engineer
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Jan 2017 - Dec 2018
• Network /Security professional responsible for deployment/implementation, administration, escalation support, documentation, analysis and troubleshooting of various enterprise networking technologies including routing, switching, security, wireless, voice for all areas of the network from data center, corporate, branch and WAN links • Proficiency in Cisco Routers; Cisco Catalyst Switches; Cisco ASA; Cisco Nexus 1k, 2k, 5k; Juniper; F5 Big IP; Cisco UCM; Cisco Unity; Cisco WLC; Cisco Aironet; Palo Alto Firewall, Nagios, Solar Winds Orion, Cacti, Wireshark. Show less
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STL/GIMPA
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Ghana
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Onsite Administrator (ITT)
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Nov 2013 - Dec 2016
• Member of a team of professionals responsible for deployments, implementations, administration/service requests, escalation support/ticket resolution, configurations, and troubleshooting in an enterprise LAN/WAN environment for datacenters, corporate, WAN links, and branch offices. • Technologies in network environment include but not limited to routers, switches, security firewalls, voice, wireless and related technologies along with various server/application administration, system reimaging, and remote setup. Show less
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Onsite Support (ITHD)
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Jan 2011 - Oct 2013
• Member of a team that provided end to end support of a mission critical enterprise LAN/WAN infrastructure that includes but not limited to monitoring, implementation, administration and escalation support • Specific responsibilities included setup/configuration, deployment, analysis, change request, escalation support, monitoring and documentation based on mandated policies and procedures and compliances. • Member of a team that provided end to end support of a mission critical enterprise LAN/WAN infrastructure that includes but not limited to monitoring, implementation, administration and escalation support • Specific responsibilities included setup/configuration, deployment, analysis, change request, escalation support, monitoring and documentation based on mandated policies and procedures and compliances.
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Education
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LANWAN Professional
Certified WAN Professional Program -
Ghana Telecom University College
Bachelor’s Degree, Information Technology