Cosmin Teliban

Product Operations Specialist at Inowize
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Location
Iaşi, Romania, RO

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Experience

    • Romania
    • Computer Games
    • 1 - 100 Employee
    • Product Operations Specialist
      • Jan 2022 - Present

      Documentation: purchasing, installation, post installation, product delivery procedures. Collecting invoices and handling part of the payments Collaborating with the accountant to keep paperwork in order. Planning and delivery: schedule delivery, ordering, installation. Purchasing & Stock Confirmation of equipment, oversee vendors, client assistance.Scheduling shipping, oversee shipping deadlines. Sending product documentation to client: manual, marketing pack, training material. Overseeing installation process: check status with the tech team, check if they need additional ordering. Cost optimization: research for better suppliers or better products and prices, negotiated with existing vendors. Post Sale: feedback collection from the clients. Show less

    • Romania
    • Entertainment
    • 1 - 100 Employee
    • Festival Coordinator
      • Oct 2018 - Jan 2022

      Took part in planning, implementation and supervision of the festival. Managed the artist list, contacted each of them, assisted with contracts and kept communications. Coordinated with the photo and video crew. Managed the Social Media accounts. Worked under changing conditions and tight timelines. Took part in planning, implementation and supervision of the festival. Managed the artist list, contacted each of them, assisted with contracts and kept communications. Coordinated with the photo and video crew. Managed the Social Media accounts. Worked under changing conditions and tight timelines.

    • Romania
    • Retail
    • 1 - 100 Employee
    • Marketing And Public Relations
      • Mar 2016 - Jan 2022

      Developed a community of followers on social media.Created online marketing campaigns increasing followers by 7000+ on all platforms.Creating weekly digital storytelling.(copywriting and taking photos)Creating designs in Canva and editing photos on PIXLR.Produced ideas for promotional videos and worked with video creators for implementation.Planning ahead online and offline strategies.Developing ideas for creative marketing campaigns.Working with graphic designers for web design, stickers, layouts, product posters, online posts.Contacting companies for collaborations.Creating ads on Business Manager for Facebook and Instagram.Creating ads on LinkedIn.Tracking online engagement with Google Analytics.Managing the online store in WordPress.Creating seasonal recipes. Show less

    • Barista and Store Manager
      • Aug 2015 - Feb 2016

      Provided part of the needed documentation for opening the store.Presented the Teo's Cafe brand to new clients and assured excellent customer service.Hired and trained new employees in store policy and procedures.Responsible for proper cash management, safety management and internal quality.Welcomed clients with a smile and friendly hello, even when busy.Verified that prepared drinks meet all standards for quality and quantity.Maintained a positive attitude when handling and resolving customer complains.Completed customer orders with strict adherence to coffee house recipes to deliver consistent quality and optimize customer satisfaction.Maintained store cleanliness and ensured that the equipment and store are cleaned and sanitized. Show less

    • Barista
      • Oct 2011 - Jul 2015

      Took customer orders and processed payment.Prepared and served hot and cold drinks, such as espresso drinks, teas and iced coffee.Provided excellent customer service to maintain customer satisfaction.Remembered personal preferences and information to win customer loyalty.Completed daily inventory and ordered supplies.Cleaned the equipment and the store, maintained proper cleanliness during the work day.Completed documents at the end of each shift.

Education

  • Wantsome
    Front End Development
    2020 - 2020
  • Universitatea „Alexandru Ioan Cuza” din Iași
    Geochemistry
    2008 - 2011

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