Experience

Mamaia White Tower

• Romania
• Hospitality
• 1 - 100 Employee

• Head Waiter

  • May 2020 - Present

  Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests Show less



Avalon Waterways River Cruises

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Head Waiter

  • Apr 2019 - Nov 2019

  Escort customers to their tables and ensures they are settled comfortably; offers coffee and other drinks Present the menu to customers, answers queries about it, and makes suggestions if necessary Inform patrons the restaurant’s daily specials Explain the preparation and cooking methods as well as ingredients of various menu items Take orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen Serve food and beverages promptly Ensure that customers are enjoying their meals or that they do not have any problem with their food Check their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages Collect the customers’ payments and prepares bills with itemized costs and appropriate taxes Prepare and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments, and napkins in every table or counter. Performs other duties like brewing coffee and preparation of salads and appetizers Decorate dishes before serving Ensure that there are adequate supplies of food, tableware, linens, and beverages Offer wine selections, put this in the proper wine glass, and pour the wine for customers Stay alert for customer’s requests and be prompt to address them Perform other tasks assigned by supervisor or manager from time to time. Show less



Carnival Cruise Line

• Travel Arrangements
• 700 & Above Employee

• Food Server

  • Feb 2015 - Jan 2019

  Responsible for setting the tables, obtaining and arranging linen, silverware, china and glassware. Helps to set up special events and functions as instructed by the ships management. Must actively participate in dining room entertainment according to established practices of the cruise line and alterations based on the specific itinerary - Caribbean nights, Italian nights etc. Responsible for setting the tables, obtaining and arranging linen, silverware, china and glassware. Helps to set up special events and functions as instructed by the ships management. Must actively participate in dining room entertainment according to established practices of the cruise line and alterations based on the specific itinerary - Caribbean nights, Italian nights etc.



Aurelius - Imparatul Romanilor

• Romania
• Hospitality
• 1 - 100 Employee

• Food Server

  • Oct 2014 - Jan 2015

  Handled 2 sections of the hotel restaurant in an efficient and enthusiastic manner Provided prompt and courteous food and beverage service to guests Performed breakfast buffet set-up and replenished food items Delivered room service orders Worked varying shifts including weekends and holidays Handled 2 sections of the hotel restaurant in an efficient and enthusiastic manner Provided prompt and courteous food and beverage service to guests Performed breakfast buffet set-up and replenished food items Delivered room service orders Worked varying shifts including weekends and holidays