Experience

btProvider
• Romania
• IT Services and IT Consulting
• 1 - 100 Employee
• Data Analyst

  • May 2023 - Present


Huawei

• Australia
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Back Office Engineer - BI DataWarehouse

  • Jan 2022 - May 2023

  Ensured 2nd level support for various BSS products: DataWarehouse, Business Intelligence, Mediation, Convergent Billing System, Customer Relationship Management. Perform Operation and Maintenance activities, including incidents and problem handling, routine check, monitoring and service request handling. Perform implementation activities, upgrade of BSS products, including testing, deployment, troubleshooting, maintenance, documentation and knowledge transfer and sharing. Troubleshoot and resolve incidents in order to stabilize and optimize customer networks. Handle complex technical issues and work with Gtac and Headquarter team in order to solve them. Providing mentoring and support for Front Office BSS team. Participate in schedule 24x7 On-Call responsibility. Modifying and creating CR'a for the customer and upgrading the kernel. Creating and modifying procedures, changing the configuration of the flows in ETL Designer in order to generate the new reports in BICP. Show less


Huawei Enterprise GSC
• Information Technology Help Desk Technician

  • Mar 2020 - Jan 2022

Automobile Bavaria
• Romania
• Automotive
• 200 - 300 Employee
• Junior IT Helpdesk

  • Feb 2019 - Mar 2020