Principal Consultant

• Jul 2023 - Present

Technical Assent excels as a prominent provider of experience design and service management solutions. With expertise in assisting both government agencies and corporate clients, we tackle a diverse range of challenges by optimizing service portfolios to meet customer needs and implementing effective solutions that fuel mission and business success. Technical Assent excels as a prominent provider of experience design and service management solutions. With expertise in assisting both government agencies and corporate clients, we tackle a diverse range of challenges by optimizing service portfolios to meet customer needs and implementing effective solutions that fuel mission and business success.

Senior Manager

• Jul 2019 - Jul 2023

In my role as a Senior Manager, I have successfully led multiple complex teams and projects, fostering strong client relationships and overseeing solution development to ensure successful client delivery across diverse project portfolios. My contributions extend beyond the project level, as I take charge of leading business development efforts, nurturing the professional growth of employees and teams, and providing valuable support to Eagle Hill's account management and capability development initiatives. Show less

Manager

• Feb 2016 - Jun 2019

Senior Process Analyst

• Nov 2014 - Jan 2016

In my capacity as a Senior Process Analyst, I spearheaded the process assessment and design for intricate organizational improvement endeavors. Throughout this journey, I crafted practical and tangible solutions that effectively aligned processes with clients' technological advancements, delivering seamless integration and enhanced efficiency. In my capacity as a Senior Process Analyst, I spearheaded the process assessment and design for intricate organizational improvement endeavors. Throughout this journey, I crafted practical and tangible solutions that effectively aligned processes with clients' technological advancements, delivering seamless integration and enhanced efficiency.

Senior Associate

• Aug 2010 - Oct 2014

During my tenure as a Senior Associate at Grant Thornton's Public Sector, I actively engaged in project execution, project management, and played a pivotal role in key business development activities. My focus was on assisting the government in optimizing performance and efficiency amid budget constraints and rising service demands. Furthermore, I made a positive impact internally by taking the lead in mentoring colleagues through the six sigma certification process, contributing to the firm's continuous improvement and growth. Show less

Associate

• Nov 2007 - Jul 2010