Solution Engineer

• May 2022 - Present

Customer Success Manager

• Jul 2021 - Present

Tier 2

• Sep 2020 - Jul 2021

Technical Services Support

• Jan 2020 - Sep 2020

Employee

• Jun 2018 - Jan 2020

Student

• Sep 2016 - Jan 2020

Founder, CEO & CyberSecurity Consultant

• Dec 2015 - Jun 2018

I started this company originally to create experience for myself in the cyber security realm. Since I have gone from security consulting to policy creation and implementation and now I have added leadership consulting services. I started this company originally to create experience for myself in the cyber security realm. Since I have gone from security consulting to policy creation and implementation and now I have added leadership consulting services.

Student

• Sep 2013 - Sep 2016

My responsibilities include maintaining a 3.0+ GPA. I am the current IT Club President. My responsibilities include maintaining a 3.0+ GPA. I am the current IT Club President.

Rental Coordinator

• Jan 2010 - Sep 2013

• Created efficient field service dispatching techniques to provide quality customer service.• Created out bound call matrix resulting in increased sales.• Conducted business to business telephone sales, and relationship building.• Contacted new and existing customers to discuss how their needs could be met with specific products and services.• Quoted prices, credit terms and other bid specifications.• Negotiated prices, terms of sales and service agreements.• Implemented a consultative selling approach on all inbound calls.• Influenced customers to change their opinions, and buy the product I was selling.

U.S. Army

• Jun 2000 - Sep 2009

• Served in support of Operation Enduring Freedom• Served in support of Operation Iraqi Freedom (2 tours)• Almost 4 years deployed in combat operations environments.• Numerous awards and accommodations earned. • Successfully applied leadership skills to complete complex high risk tasks with extreme deadlines.• Trained in high end problem solving at multiple organizational levels.• Motivated teams to deploy to places less desirable in defense of our nation’s freedom.• Became top in my profession through technical proficiency.• Maintained and exceeded organization standards for technical proficiency.• Worked with teams to accomplish highly sensitive, highly dangerous tasks.