Experience

FLOWERS FOR SOCIETY
• Retail Apparel and Fashion
• 1 - 100 Employee
• Project Management Footwear and Special Projects

  • Apr 2023 - Present


Statista

• Germany
• Technology, Information and Media
• 700 & Above Employee

• Senior Research Consultant II

  • Jan 2022 - Present

• Senior Manager Customer Research at Statista Global

  • Feb 2019 - Jan 2022

  Responsible for customer research and customer experience activity for the .com enterprise (website). Established a program of tracking research and various projects (boards) through JIRA, customer panel and other research activity providing customer insight to drive policy, product, and service development. Also developed segmentation model leading to significant improvements in targeting industry trends for the ERI research department and product innovation teams. Lead prospect data management and development as well as business improvement activity to deliver single customer view and improve customer experience. Show less

• Senior Researcher

  • May 2012 - Feb 2019

  Statista.com is the first statistics portal in the world to integrate over 60,000 diverse topics of data and facts from over 10,000 sources onto a single professional platform. Categorized into over 20 market sectors, Statista provides business customers, researchers, and the academic community with direct access to relevant quantitative facts on agriculture, finance, politics, and many more areas of interest. Content is generally free to access; however, given the exclusivity and detail of many statistics, a purchased Premium Account is required to access much of the platform. Sources of information include market researchers, trade publications, scientific journals, and government databases. Show less