Experience

Wildish Group of Companies

• United States
• Construction
• 1 - 100 Employee

• Senior Systems Administrator

  • Apr 2015 - Present

  Eugene, Oregon, United States



INNOViON Corporation

• Semiconductor Manufacturing
• 1 - 100 Employee

• Technical Support\Analyst

  • Apr 2013 - Nov 2014

  Chandler, AZ • Provide on-going support and assistance in troubleshooting software and hardware problems. • Research and make recommendations for new hardware and software based on company needs. • Ensures workstations are protected by anti-virus application and remedies infections • Set up and configure workstations, printers and peripherals. • Actively monitor production servers to ensure stability and prevent downtime. • Coordinate and install new software applications on user… Show more • Provide on-going support and assistance in troubleshooting software and hardware problems. • Research and make recommendations for new hardware and software based on company needs. • Ensures workstations are protected by anti-virus application and remedies infections • Set up and configure workstations, printers and peripherals. • Actively monitor production servers to ensure stability and prevent downtime. • Coordinate and install new software applications on user workstations • Configures new user email accounts using Outlook 2003, 2007 and 2010. • Administer Windows domain including maintenance of security groups, permissions and account management. • Create new user accounts in Active Directory. • Responsible for scheduling backups with Symantec Backup Exec to backup critical data. • Tasked with ensuring backup tapes are rotated weekly. Show less



Progressive Financial Services, Inc

• United States
• Financial Services
• 1 - 100 Employee

• Help Desk Technician

  • May 2011 - Apr 2013

  Tempe, AZ • Provides on-going support and assistance in troubleshooting software and hardware problems for over 400 employees. • Located at three locations across the United States. • Set up workstations, printers and peripherals. • Coordinates and installs new software applications on user workstations. • Manages Microsoft hosted Exchange by activating new users and configuring distribution groups. • Configures new user email accounts using Outlook 2003, 2007 and 2010. • Utilizes… Show more • Provides on-going support and assistance in troubleshooting software and hardware problems for over 400 employees. • Located at three locations across the United States. • Set up workstations, printers and peripherals. • Coordinates and installs new software applications on user workstations. • Manages Microsoft hosted Exchange by activating new users and configuring distribution groups. • Configures new user email accounts using Outlook 2003, 2007 and 2010. • Utilizes Helpdesk software to track and resolve issues. • Administer Windows domain including maintenance of security groups, permissions and account management. • Create new user accounts in Active Directory. • Responsible for scheduling backups with Symantec Backup Exec to backup critical data. • Tasked with ensuring backup tapes are rotated to offsite storage facility. • Deploy workstation images by using Microsoft Windows Deployment Services and Symantec Ghost when necessary. • Ensures workstations are protected by anti-virus application and remedies infections. • Communicate issues and updates to network carriers and third party technical support. • Troubleshoots RSA account issues and assigns Tokens to new users. • Assists IT Director with document collection for external audits. Show less



Serenity Hospice & Palliateve Care

• Hospitals and Health Care
• 1 - 100 Employee

• IT Administrator

  • Sep 2010 - May 2011

  Phoenix, Arizona Area Troubleshoot and maintain company desktops, laptops and printers at two locations. Responsible for network. Adding new user accounts, maintaining backups and updates. Maintain Blackberry accounts. Order and issuing new phones. Troubleshoot E-mail problems. Create new employee Outlook accounts.



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Radio Operator

  • Mar 2002 - Mar 2010

  Honorably Discharged - E5 (Active; Inactive Duty) Trained a Marine detachment prior to deploying in support of Operation Iraqi Freedom Coordinated time sensitive movement in support of critical deployment of units and Marines Used various radios and devices