Experience

MCPC

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Tier 2 Onsite PC/MAC Technician (MillerKnoll)

  • Jan. 2022 - –Heute

  • Possess a detailed understanding of all appropriate IT processes in a globally coordinated enterprise.• Disciplined in using tracking, ticketing systems in order to deliver quality Tech support in a timely manner.• Deep understanding of desktop and peripheral hardware configurations.• Windows OS support (Imaging, configuration, installing programs per MillerKnoll Standards, troubleshooting BOTH Remote and onsite users)• Mac OS support (Building, Configuration, installing programs per Miller Knoll Standards, troubleshooting BOTH Remote and onsite users)• Printer support (Troubleshooting onsite issues that may interfere with production, hot swapping printers, if needed)• Able to maintain a professional, helpful, and empathetic demeanor in dealing with customer issues.• Strong verbal and writing communication skills• Works with vendors and other service providers in problem resolution or escalation.• Frequent interaction with individuals at all levels globally with diverse cultures.• Idea and solution driven with an understanding of problem-solving techniques that show results.



Cory's Computer and Network Repair

• PC Technician (Freelance)

  • Jan. 2010 - –Heute

  Perform PC/Laptop Maintenance and troubleshootingRepair Network issues using routers, hubs and wireless connections throughout residence Perform PC/Laptop Maintenance and troubleshootingRepair Network issues using routers, hubs and wireless connections throughout residence



NN, Inc.

• United States
• Industrial Machinery Manufacturing
• 200 - 300 Employee

• Secondary Machinist

  • Juni 2021 - Jan. 2022

  ● use of micrometers. ● A strong metric background ● responsible for all tooling and tooling data related to jobs run on machines● Operate CNC machines (lathes, grinders, etc.)● Operate Screw machines ● use of micrometers. ● A strong metric background ● responsible for all tooling and tooling data related to jobs run on machines● Operate CNC machines (lathes, grinders, etc.)● Operate Screw machines



Steelcase

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Material Handler

  • Apr. 2016 - Dez. 2019

  ● Use SAP system to pick parts for operators● Audit warehouse inventory transactions● Observe and execute 5S Lean Manufacturing process throughout the shift (Sort, Shine, Set in Order, Standardize, Sustain) ● Use SAP system to pick parts for operators● Audit warehouse inventory transactions● Observe and execute 5S Lean Manufacturing process throughout the shift (Sort, Shine, Set in Order, Standardize, Sustain)



Nucraft Furniture

• United States
• Furniture
• 100 - 200 Employee

• IT Help Desk/User Support (Intern)

  • Mai 2014 - Apr. 2016

  First line of support in IT through help desk systemCreate work instructions and procedures documentsIdentify and troubleshoot network, computer hardware/software/OS, virtual environment, phone related, and wireless network issues, and printer issuesCreate new users through Active directory/Exchange serverImplement/deploy new/re-purposed machines to workstations for new hiresCreate/monitor Virtual environments (through VM Ware)Networking experience (TCP/IP, DNS, DHCP)Monitor Antivirus, VMware Sphere client, and help desk system for user ticketsExperience with Server 2003, 2008, and Active Directory



Arby's

• United States
• Restaurants
• 700 & Above Employee

• Maintenance

  • Juli 2013 - Mai 2014

  Gather and empty trash, Clean building, Follow procedures for the use of chemical cleaners, Requisition supplies and equipment Monitor building security and safety Gather and empty trash, Clean building, Follow procedures for the use of chemical cleaners, Requisition supplies and equipment Monitor building security and safety