Experience

Trinity College of Florida

• United States
• Higher Education
• 1 - 100 Employee

• • Feb 2022 - Present

  ONLN Organizational Communication Methods & Strategies for Leaders,

• • Jul 2021 - Present



Santa Fe College

• United States
• Higher Education
• 700 & Above Employee

• • Mar 2021 - Jul 2021

• • Sep 2019 - Jul 2021

  Co-creator of SF’s first Parent and Family Orientation in Storyline 360Promote the SF brand by presenting on pre-admission advisement to prospective and new students in-person, Salesforce, and video conferencing platforms covering subject areas of financial aid (FAFSA), degree programs, and campus involvement opportunitiesPerform monthly site-visits to high schools for mentoring, scholarship search assistance, and resume writing workshopsConduct assessment and benchmarking on SF programming and peer institutionsEnsure students comply with high school graduation requirements, and meet college and federal government regulations to include Family Educational Rights and Privacy Act (FERPA) Show less



University of Florida

• United States
• Higher Education
• 700 & Above Employee

• • Dec 2016 - Aug 2019

  Directed two campus identification locations for a student, faculty, and staff population of seventy-thousand in accordance with federal, local, and state laws Chaired high-level satellite ID carding expansions to include the College of Veterinary Medicine and executive leadership buildingManaged guest service metrics in Qualtrics and Secret Shopper program for departmentCollaborated with the University Athletic Association, College of Pharmacy, and MBA school to create mobile ID Carding events which minimized card office traffic during peak time periods such as new student orientation Show less

• • Oct 2012 - Dec 2016

  Assisted in programming needs for Orientation, First-Year Programming, and Family Programs for an Associate Director and five Assistant Directors other duties included managing calendars, travel, and purchase card accountability Handled event management roles in large scale events Convocation, Family Weekend, and Summer New Student OrientationSupervised twenty student employees, which included hiring/payroll in PeopleSoft HR, training, and coaching students on projects that benefited the UF community such as the Campaign for Charites of Gainesville Co-Editor of four annual orientation workbooks that were disseminated to approximately eighteen-thousand new students, transfers, and families during orientation Show less

• • Oct 2010 - Oct 2012

  Responded and researched inquires on student accounts in Customer Service area Researched returned payment items and input service charges in account summary Maintained and updated manual refund documents in the fee refund report


La Quinta by Wyndham
• Hospitality
• 700 & Above Employee
• Dual Area Assistant General Manager

  • Jun 2009 - Jul 2010

Residence Inn by Marriott
• Hospitality
• 700 & Above Employee
• Guest Service Representative

  • Jul 2008 - Mar 2009


Extended Stay America

• United States
• Hospitality
• 700 & Above Employee

• • Jul 2007 - Jul 2008

  Managed all hotel activities of a 122-room property with duties including hiring, firing, supervising, and training a staff of 26 employees, reviewing P&L statements, room division operation, accounting and bookkeeping, management, budgeting and forecasting revenues and expenses, sales strategies and yield management, staffing levels, and all other property issuesStayed current in the trends of EBITDA, GOPAR, RevPAR, and Smith Travel ResearchConducted targeted sales campaigning to bring back numerous businesses that had left and gone to competition Show less

• • Feb 2005 - Jul 2007

  Exceeded all company averages in guest satisfaction intent to return on guest service surveys; received continual raises, bonuses, and recognition for an outstanding jobSecured payments, activated/issued room keys, ensured rates matched market codes and documented exceptionsResponsible for hotel room inspections to ensure superior room cleanliness, organization, and hotel collateral materials were damage free and placed in room per SOP; reported any mechanical issues to maintenance for immediate repair Show less



Premier Paints CO / Licensee of Sherwin-Williams USA

• Saudi Arabia
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Delivery Driver/Customer Service Associate

  • Jun 2004 - Jul 2005

  Responsible for supporting the sales efforts while servicing wholesale and retail customers. Ensured stockroom was organized, and that orders are ready for delivery in a timely manner. Assisted with unloading and loading trucks, checking in merchandise, pulling product from the sales floor and stockroom, preparing orders, rotating stock, as well as operating tinting, mixing and color matching equipment and waiting on customers as necessary to support store sales. Main duty was taking deliveries to work sites. Show less