Corrinne Connolly
VP, Operations at Material- Claim this Profile
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Bio
Brendan Murray
When I think of excellence in organizational leadership, Corrinne is always the first person who comes to mind for me. I have had the privilege of working with Corrinne across three different companies, and have gotten to see first-hand how she can take small – and occasionally less-than-functional – teams and turn them into efficient engines of growth within the organization. She is passionate about growing and developing people, about implementing efficient processes, and about unifying everyone towards a common goal. She works tirelessly to keep teams moving in the same direction, and she is someone that people WANT to be led by. Corrinne often mentions that she looks to hire people who are
Jessica M. Wilson, Ph.D.
Corrinne is a leader that gets things done. Our Product Specialist team is a diverse, multifaceted team that has been historically difficult to define, run and measure. As manager, Corrinne was single-handedly responsible for pruning efficiencies and laying down operational processes for our myriad projects in line with company strategy, delegating when necessary and motivating each of us to get the work done. In all things, her focus is on execution and her sense of momentum is infectious. Corrinne has held several positions within iMotions simultaneously, ranging from overall operations to leading teams to even running her own sales quota - what's central to each of these positions is Corrinne's commitment to maximizing operations not just in fulfilling company strategy, but also to provide a foundation that allows employees to thrive. In this, Corrinne has displayed incredible versatility, drive, and a willingness to learn that has contributed to her success as an employee and to our success culturally. Personally, Corrinne displays the rare knack of building positive relationships with each and every one of her coworkers, which contributes to her also-rare trait of being able to balance the operational long-term goals of a company with empathy for and interest in the welfare of her direct reports. To me, she has been a trusted coach and solid advocate, guiding with compassion but employing radical candor when she needs to. Her vocal commitment to service and her support of diversity within leadership, especially for women, make her a stellar human being and friend. Any organization would get immense value from having Corrinne in their corner and I would happily welcome the chance to work with her again.
Brendan Murray
When I think of excellence in organizational leadership, Corrinne is always the first person who comes to mind for me. I have had the privilege of working with Corrinne across three different companies, and have gotten to see first-hand how she can take small – and occasionally less-than-functional – teams and turn them into efficient engines of growth within the organization. She is passionate about growing and developing people, about implementing efficient processes, and about unifying everyone towards a common goal. She works tirelessly to keep teams moving in the same direction, and she is someone that people WANT to be led by. Corrinne often mentions that she looks to hire people who are
Jessica M. Wilson, Ph.D.
Corrinne is a leader that gets things done. Our Product Specialist team is a diverse, multifaceted team that has been historically difficult to define, run and measure. As manager, Corrinne was single-handedly responsible for pruning efficiencies and laying down operational processes for our myriad projects in line with company strategy, delegating when necessary and motivating each of us to get the work done. In all things, her focus is on execution and her sense of momentum is infectious. Corrinne has held several positions within iMotions simultaneously, ranging from overall operations to leading teams to even running her own sales quota - what's central to each of these positions is Corrinne's commitment to maximizing operations not just in fulfilling company strategy, but also to provide a foundation that allows employees to thrive. In this, Corrinne has displayed incredible versatility, drive, and a willingness to learn that has contributed to her success as an employee and to our success culturally. Personally, Corrinne displays the rare knack of building positive relationships with each and every one of her coworkers, which contributes to her also-rare trait of being able to balance the operational long-term goals of a company with empathy for and interest in the welfare of her direct reports. To me, she has been a trusted coach and solid advocate, guiding with compassion but employing radical candor when she needs to. Her vocal commitment to service and her support of diversity within leadership, especially for women, make her a stellar human being and friend. Any organization would get immense value from having Corrinne in their corner and I would happily welcome the chance to work with her again.
Brendan Murray
When I think of excellence in organizational leadership, Corrinne is always the first person who comes to mind for me. I have had the privilege of working with Corrinne across three different companies, and have gotten to see first-hand how she can take small – and occasionally less-than-functional – teams and turn them into efficient engines of growth within the organization. She is passionate about growing and developing people, about implementing efficient processes, and about unifying everyone towards a common goal. She works tirelessly to keep teams moving in the same direction, and she is someone that people WANT to be led by. Corrinne often mentions that she looks to hire people who are
Jessica M. Wilson, Ph.D.
Corrinne is a leader that gets things done. Our Product Specialist team is a diverse, multifaceted team that has been historically difficult to define, run and measure. As manager, Corrinne was single-handedly responsible for pruning efficiencies and laying down operational processes for our myriad projects in line with company strategy, delegating when necessary and motivating each of us to get the work done. In all things, her focus is on execution and her sense of momentum is infectious. Corrinne has held several positions within iMotions simultaneously, ranging from overall operations to leading teams to even running her own sales quota - what's central to each of these positions is Corrinne's commitment to maximizing operations not just in fulfilling company strategy, but also to provide a foundation that allows employees to thrive. In this, Corrinne has displayed incredible versatility, drive, and a willingness to learn that has contributed to her success as an employee and to our success culturally. Personally, Corrinne displays the rare knack of building positive relationships with each and every one of her coworkers, which contributes to her also-rare trait of being able to balance the operational long-term goals of a company with empathy for and interest in the welfare of her direct reports. To me, she has been a trusted coach and solid advocate, guiding with compassion but employing radical candor when she needs to. Her vocal commitment to service and her support of diversity within leadership, especially for women, make her a stellar human being and friend. Any organization would get immense value from having Corrinne in their corner and I would happily welcome the chance to work with her again.
Brendan Murray
When I think of excellence in organizational leadership, Corrinne is always the first person who comes to mind for me. I have had the privilege of working with Corrinne across three different companies, and have gotten to see first-hand how she can take small – and occasionally less-than-functional – teams and turn them into efficient engines of growth within the organization. She is passionate about growing and developing people, about implementing efficient processes, and about unifying everyone towards a common goal. She works tirelessly to keep teams moving in the same direction, and she is someone that people WANT to be led by. Corrinne often mentions that she looks to hire people who are
Jessica M. Wilson, Ph.D.
Corrinne is a leader that gets things done. Our Product Specialist team is a diverse, multifaceted team that has been historically difficult to define, run and measure. As manager, Corrinne was single-handedly responsible for pruning efficiencies and laying down operational processes for our myriad projects in line with company strategy, delegating when necessary and motivating each of us to get the work done. In all things, her focus is on execution and her sense of momentum is infectious. Corrinne has held several positions within iMotions simultaneously, ranging from overall operations to leading teams to even running her own sales quota - what's central to each of these positions is Corrinne's commitment to maximizing operations not just in fulfilling company strategy, but also to provide a foundation that allows employees to thrive. In this, Corrinne has displayed incredible versatility, drive, and a willingness to learn that has contributed to her success as an employee and to our success culturally. Personally, Corrinne displays the rare knack of building positive relationships with each and every one of her coworkers, which contributes to her also-rare trait of being able to balance the operational long-term goals of a company with empathy for and interest in the welfare of her direct reports. To me, she has been a trusted coach and solid advocate, guiding with compassion but employing radical candor when she needs to. Her vocal commitment to service and her support of diversity within leadership, especially for women, make her a stellar human being and friend. Any organization would get immense value from having Corrinne in their corner and I would happily welcome the chance to work with her again.
Credentials
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Management Analytics
MIT Sloan School of ManagementSep, 2020- Sep, 2024 -
Lean Six Sigma Green Belt (ICGB)
NielsenAug, 2016- Sep, 2024 -
Practical Project Management
University of Massachusetts BostonMay, 2015- Sep, 2024
Experience
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Material
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Technology, Information and Internet
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VP, Operations
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Apr 2022 - Present
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CloudArmy
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Canada
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Software Development
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1 - 100 Employee
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VP, Operations and Customer Experience
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Oct 2020 - Mar 2022
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iMotions A/S
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India
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Director, Sales (NA Academia)
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Jun 2019 - Jun 2020
Owned NA Academic sales function: sales, product specialists and customer success Revitalized NA Academic business through inspirational leadership, focusing on building core sales competencies, adopting and coaching to new sales tactics, and developing creative sales strategies and initiatives to engage the market. Resulted in 30% increase in new business deal size and upward trend in client acquisition (pre-covid). Steered academic customer success activities and initiatives including… Show more Owned NA Academic sales function: sales, product specialists and customer success Revitalized NA Academic business through inspirational leadership, focusing on building core sales competencies, adopting and coaching to new sales tactics, and developing creative sales strategies and initiatives to engage the market. Resulted in 30% increase in new business deal size and upward trend in client acquisition (pre-covid). Steered academic customer success activities and initiatives including account reviews, customer pricing revamp, training bootcamp development, and academic community engagement efforts. Led by example as a player-coach, closing Jan 2020 with highest individual contributor numbers Collaborated with marketing to implement new strategies for lead generation and client retention, including conception and execution of webinar series, resulting in 1000+ inbound leads globally from March-June 2020. Managed NA Sales Ops function including CRM analysis and reporting, sales process optimization, and training material creation.
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Director of Operations, Client Services (and beyond)
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Oct 2017 - Jun 2019
Together with VP of Services, built the business plan to launch iMotions client services division. Defined value proposition, goals, and targets for the business moving forward, as well as detailed risk assessment and KPI's. Consulted with corporate researchers to execute full-service projects and enablement workshops. Fostered in-depth relationships with clients across multiple industries, leveraging technical and scientific knowledge. Managed operational needs including department… Show more Together with VP of Services, built the business plan to launch iMotions client services division. Defined value proposition, goals, and targets for the business moving forward, as well as detailed risk assessment and KPI's. Consulted with corporate researchers to execute full-service projects and enablement workshops. Fostered in-depth relationships with clients across multiple industries, leveraging technical and scientific knowledge. Managed operational needs including department KPI’S, resources, recruitment vendors, training materials, and budgets. Developed training materials utilized by services, customer success, and product specialist teams. Simultaneously managed organizational development efforts globally. Responsible for developing and implementing change and transition strategies for optimizing people, processes, systems and culture to accelerate business performance across the organization. Collaborated with executive team to design organization’s strategic goals, values, culture, processes, and business objectives, then assist managers in aligning human behavior with set strategy to improve organizational effectiveness. Managed diverse, cross-department initiatives and projects that involve significant complexity, spanning multiple business areas including product management, HR, strategic partnerships and operations. Sample projects include developing 2019 organization strategy and KPIs, Performance review implementation, eNPS system implementation and ongoing analysis, improving strategic partner workflow, executing Voice of Customer survey, developing HR policies and training managers, Implementing Slack across the organization, consulting on Learn product development and launch. Key Accomplishments: Co-developed and launched enablement services business, resulting in $3M in sales. Designed and implemented employee career paths across the organization and established new employee review system, raising participation rate by 56%.
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Nielsen
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director, Operations
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Aug 2016 - Oct 2017
Utilized versatile skill set to lead initiatives in operations and project management for client facing execution and internal improvement. Managed Boston lab operations for standard and custom consumer neuroscience research, including direct management of 8 research analysts, budget oversight, participant recruitment, and lab capacity. Owned and executed continuous improvement projects (internal consulting) across consumer neuroscience organization. Sample projects include reducing… Show more Utilized versatile skill set to lead initiatives in operations and project management for client facing execution and internal improvement. Managed Boston lab operations for standard and custom consumer neuroscience research, including direct management of 8 research analysts, budget oversight, participant recruitment, and lab capacity. Owned and executed continuous improvement projects (internal consulting) across consumer neuroscience organization. Sample projects include reducing cycle time for participant recruitment process and reducing defects in AV engineered content scripts. Supported client service team as an additional project manager on custom research projects, providing study design consultation, scoping and pricing, project tracking and monitoring, data analysis, and reporting. Key Accomplishments • Top-performer, selected from all Nielsen employees to participate in global BPI Lean Six Sigma Green Belt Program. Certified project resulting in $65,800 yearly cost savings for Neuroscience business unit. First non-black belt to coach a green belt project in Nielsen BPI history. • Appointed by Neuro President for special project to increase lab ops team productivity and output in North America. • Identified as key Innerscope employee, accepted retention bonus to transition to Nielsen after acquisition.
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Operations Manager
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Jun 2015 - Aug 2016
Key member of Innerscope to Nielsen integration team. Primary responsible party for Lab Operations Integration and assisted with technology and engineering integration planning. Maintained primary Innerscope reporting structure and continued management of research analyst team, integrating new Nielsen methodologies into the research framework. Worked cross-functionally with sales, project management, AV engineering and data science to ensure successful project delivery to fortune 500… Show more Key member of Innerscope to Nielsen integration team. Primary responsible party for Lab Operations Integration and assisted with technology and engineering integration planning. Maintained primary Innerscope reporting structure and continued management of research analyst team, integrating new Nielsen methodologies into the research framework. Worked cross-functionally with sales, project management, AV engineering and data science to ensure successful project delivery to fortune 500 clients across multiple industries including media, tech, FMCG, and retail.
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Innerscope Research
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United States
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Market Research
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1 - 100 Employee
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Operations Manager
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Apr 2014 - Jun 2015
Key Accomplishments: • Hired, trained, and developed 9 research analysts. All were promoted within the company after serving on my team. • Spearheaded 300+ data collection projects for fortune clients, managing 5000+ participant interactions. • Appointed by CEO as a “change agent” to strategic committee focused on initiatives to drive positive cultural change in the organization. • Managed project to develop and deploy new group data collection system (hw + sw), partnering with… Show more Key Accomplishments: • Hired, trained, and developed 9 research analysts. All were promoted within the company after serving on my team. • Spearheaded 300+ data collection projects for fortune clients, managing 5000+ participant interactions. • Appointed by CEO as a “change agent” to strategic committee focused on initiatives to drive positive cultural change in the organization. • Managed project to develop and deploy new group data collection system (hw + sw), partnering with vendor to scope system requirements, test viability, and implement for all custom projects.
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Field Manager
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May 2012 - Apr 2014
Managed team of six research analysts and senior analysts, including scheduling and capacity. Ensured successful project deployment and data delivery to project management team. Developed and maintained research protocols, procedures, and work flows for complex consumer neuroscience research and provided training to incoming analysts. Owned partner relationship with participant recruitment vendors and equipment suppliers, including contract negotiation. Balanced management priorities… Show more Managed team of six research analysts and senior analysts, including scheduling and capacity. Ensured successful project deployment and data delivery to project management team. Developed and maintained research protocols, procedures, and work flows for complex consumer neuroscience research and provided training to incoming analysts. Owned partner relationship with participant recruitment vendors and equipment suppliers, including contract negotiation. Balanced management priorities and analyst duties simultaneously for two years.
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Field Analyst
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Aug 2011 - May 2012
Conducted data collection and analysis for complex custom research projects, both domestic and abroad, on over 40 field tests for fortune media clients including Time Warner, Campbells, and P&G. Utilized biometric and eyetracking techology to measure audiences’ emotional response and visual attention to media stimuli, and performed analysis to derive insights for report deliverable.
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Patrick Barrett CPA
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United States
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Accounting
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Administrative Assistant
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Dec 2010 - Jun 2011
Provided administrative support and office management for CPA and fiduciary team during busy tax season. Provided administrative support and office management for CPA and fiduciary team during busy tax season.
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Northeastern University
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United States
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Higher Education
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700 & Above Employee
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Teaching Assistant in Communication and Media Studies (Australia)
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Jun 2010 - Jul 2010
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Graduate Research Assistant (Media Studies)
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Sep 2009 - May 2010
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Aspect Communications
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Serbia
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Advertising Services
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1 - 100 Employee
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Public Relations Intern (HSBC & Unilever)
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Jan 2008 - May 2008
Wrote press releases and individual feature stories for award candidates Gained press coverage by calling local media outlets and securing buy-in Organized and compiled press releases into media books utilized by the client services team Researched potential candidates to receive distinguished awards from Barclays and HSBC Wrote press releases and individual feature stories for award candidates Gained press coverage by calling local media outlets and securing buy-in Organized and compiled press releases into media books utilized by the client services team Researched potential candidates to receive distinguished awards from Barclays and HSBC
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Education
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2005 - 2009
University of Massachusetts, Amherst
Bachelor of Arts (B.A.), Psychology; Communication -
2009 - 2011
Northeastern University
Master of Arts (M.A.), Communication and Media Studies -
2015 - 2015
University of Massachusetts Boston
Practical Project Management -
2001 - 2005
Whitman-Hanson Regional High School
High School Diploma -
2020 - 2020
MIT Sloan School of Management
Certificate, Management Analytics
Community
