Experience

Tucson Federal Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Brand Ambassador

  • Apr 2016 - Present

  Corporate Office As TFCU’s Brand Ambassador, I am a first-impression specialist for all the guests, vendors, new employees, company staff, the Board of Directors and Supervisory Committee that come to or work at the Corporate Office. Each work day all visitors and staff consistently receive a positive experience with a high-level of professionalism. Provides support to the Collections, Lending and Marketing Teams, and the Experience Center. This support includes assisting with a variety of projects… Show more As TFCU’s Brand Ambassador, I am a first-impression specialist for all the guests, vendors, new employees, company staff, the Board of Directors and Supervisory Committee that come to or work at the Corporate Office. Each work day all visitors and staff consistently receive a positive experience with a high-level of professionalism. Provides support to the Collections, Lending and Marketing Teams, and the Experience Center. This support includes assisting with a variety of projects, assists with member correspondence, scheduling meetings and outgoing express mail pick-ups, processing and distributing the daily US mail/returned mail in addition to handling catering requests and deliveries. On a daily basis utilizes clear and concise verbal and written skills to interact and communicate with a diverse population. These daily interactions include the use of diplomacy, tactfulness, conflict and stress management, and exceptional interpersonal skills. Possesses an excellent working knowledge of TFCU’s products & services and current promotions to inform, educate and provide suggestions tailored to meet the member or prospective member’s needs.

• Business Development Coordinator

  • Nov 2004 - Apr 2016

  Corporate Office I am a relationship builder who connects the great people I meet in the Tucson community to the right products & services that best meet their needs. Given free reign to develop my position I was able to promote and increase the demand for TFCU's Financial Education presentations into Sunnyside, Amphitheater and Tucson Unified School Districts. My efforts resulted in the hiring of a full-time financial education position to meet those demands. In addition, I organized and managed… Show more I am a relationship builder who connects the great people I meet in the Tucson community to the right products & services that best meet their needs. Given free reign to develop my position I was able to promote and increase the demand for TFCU's Financial Education presentations into Sunnyside, Amphitheater and Tucson Unified School Districts. My efforts resulted in the hiring of a full-time financial education position to meet those demands. In addition, I organized and managed annual TFCU Community Outreach Drives to benefit several local non-profits such as the Community Food Bank, Angel Heart Pajama Project, Wings for Women, DM Deployed Men & Women, Child and Family Resources, Devereux and Aviva. I developed and implemented two Community Giving programs: TFCU Gives and the Community Partnership Award. These programs were instrumental in branding TFCU as a true community partner and it's what I am most proud of during my tenure in business development. During my ten years in business development, I had the distinct pleasure of working with fantastic co-workers, accomplished business associates, and the ability to meet new people and build those important relationships. Attending a multitude of networking events each month provides endless opportunities to spread the word about TFCU and meet some pretty cool movers & shakers in our community!