Corrina Lauenborg
Customer Adviser and Pharmacy Administrator at Boots Retail USA, Inc.- Claim this Profile
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Bio
Experience
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Boots Retail USA, Inc.
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United States
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Personal Care Product Manufacturing
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700 & Above Employee
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Customer Adviser and Pharmacy Administrator
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Nov 2015 - Present
I have learned how to communicate to customers and entice them into signing up for our rewards system or advising them about offers in store they might have missed. I learned how to place stock out on shop floor, and how to use a machine to gap. I learned how to date check all stock including food and given responsibility to claim for out of dates. I know how to fill out forms for when a customer has had a reaction of some type and can deal with complaints to a degree.I have also done time in the Pharmacy and know how to order and replenish stock, whilst keeping stock room orderly. I can print off prescriptions that have arrived on nexphase and clear old prescriptions from nexphase by returning to NHS spine. I Chase queries with surgeries and customers, answer the phone and help with queries, Date Checking Medication and claiming for out of dates whilst disposing of in the correct way. I can Send text messages to customers that have uncollected medication sitting in our retrieval, which is done weekly. I can dismantle old prescriptions that have not been collected after 4 weeks, and Sorting out medication sent to DSP whilst filling into retrieval.
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House Wife/Mum
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May 2007 - Present
My son has ADHD,ASD,and motor/vocal ticks, so i care for him full time and my husband works away weekdays.
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Carer
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Oct 2014 - Nov 2015
Driving to people’s homes to help with daily tasks, such as shopping, and housework. Helping with personal, toileting and hygiene care along with Assisting with medication. Keeping records of visits and liaising with call centre about issues with clients.
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Shop Assistant
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Jul 2013 - Aug 2014
Booking in beauty appointments and sunbeds for clients, full knowledge of creams and products to sell, general housekeeping, key holder, and tilling up at the end of a shift.
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Assistant
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May 2013 - Jul 2013
Voluntary work
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Securitas Nederland
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Netherlands
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Security and Investigations
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700 & Above Employee
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Team Leading a team of Cashiers
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1998 - Feb 2008
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Education
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Colchester Sixth Form College
GCSE -
Sir Charles Lucas School
GCSE