Experience

Hager

• Germany
• Appliances, Electrical, and Electronics Manufacturing
• 200 - 300 Employee

• Account Manager

  • Oct 2016 - Present



Hager Group

• Germany
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Inside Sales Associate

  • Oct 2016 - Present

  A passionate individual who strives to give their best at all times Self-motivated and driven to achieve business goals without compromising on the customer experience. With over 10 years experience in Sales and Service functions within a globally recognised brand developing the ability to work as part of a team or on their own initiative ensuring honesty and Integrity are at the heart of every decision. A passionate individual who strives to give their best at all times Self-motivated and driven to achieve business goals without compromising on the customer experience. With over 10 years experience in Sales and Service functions within a globally recognised brand developing the ability to work as part of a team or on their own initiative ensuring honesty and Integrity are at the heart of every decision.



LYRECO UK LIMITED

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2008 - Sep 2016

  Dealing with customer queries over the telephone and emailed orders. My duties included placing orders, dealing with invoice/credit transactions, product searches and customer disputes. Responsible for all areas of customer care and took ownership of each customer order ensuring the sales process is completed to the highest standard. Dealing with customer queries over the telephone and emailed orders. My duties included placing orders, dealing with invoice/credit transactions, product searches and customer disputes. Responsible for all areas of customer care and took ownership of each customer order ensuring the sales process is completed to the highest standard.



Lyreco UK and Ireland

• United Kingdom
• Retail Office Equipment
• 700 & Above Employee

• Customer Sales Advisor

  • Aug 2011 - Oct 2013

  August 2011 – October 2013 (2 years 3 months)|Telford, United KingdomCalling out to customers within Lyreco who regularly purchase Hewlett Packard cartridges, increasing spend and offering rewards, increasing sales, regular use of Excel, working as a team of 4 to hit our individual and team targets on a monthly basis. Key Achievements: • Exceeded Target every month• Top Performer on Team• Created £3 Million worth of Revenue for the Business as a Team August 2011 – October 2013 (2 years 3 months)|Telford, United KingdomCalling out to customers within Lyreco who regularly purchase Hewlett Packard cartridges, increasing spend and offering rewards, increasing sales, regular use of Excel, working as a team of 4 to hit our individual and team targets on a monthly basis. Key Achievements: • Exceeded Target every month• Top Performer on Team• Created £3 Million worth of Revenue for the Business as a Team



Enreach UK

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Office Manager

  • 2006 - 2006