Experience

Nebraska State Patrol

• United States
• Law Enforcement
• 1 - 100 Employee

• IT Systems Business Analyst

  • Mar 2018 - Present

  Lincoln, Nebraska Area •Conduct requirements gathering meetings with Local Law Enforcement Agencies (LEA) to gather and evaluate their current business processes through digital media, on-site visits, and qualitative group interviews •Standardize the data collection and approval process through form design and report development that is utilized by the command staff and officers •Develop/customize TraCS Records Management Software (RMS) to meet Local LEA's requirements •Communicate process flow and… Show more •Conduct requirements gathering meetings with Local Law Enforcement Agencies (LEA) to gather and evaluate their current business processes through digital media, on-site visits, and qualitative group interviews •Standardize the data collection and approval process through form design and report development that is utilized by the command staff and officers •Develop/customize TraCS Records Management Software (RMS) to meet Local LEA's requirements •Communicate process flow and business requirements to developers and clients to ensure mutual understanding •Create test case templates for subject matter experts to test off-site •Support TraCS software utilizing SQL server database •Create training and technical documentation for officers and support staff Show less



Edward Rose & Sons

• United States
• Real Estate
• 400 - 500 Employee

• Accounts Receivable Clerk/ Leasing Consultant

  • Jul 2011 - Sep 2016

  Lansing, Michigan Area • Process accounts and incoming payments in compliance with state/federal laws and company policies and procedures • Perform daily financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data • Reconcile 900+ accounts monthly to ensure accuracy • Verify discrepancies and resolving residents' billing issues • Reduced delinquency rate to less than 2.5% by facilitating payment of invoices due by sending bill reminders and… Show more • Process accounts and incoming payments in compliance with state/federal laws and company policies and procedures • Perform daily financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data • Reconcile 900+ accounts monthly to ensure accuracy • Verify discrepancies and resolving residents' billing issues • Reduced delinquency rate to less than 2.5% by facilitating payment of invoices due by sending bill reminders and contacting residents • Responsible for skills training and knowledge transfer of functional specifications to improve capacity • Assisted in the migration of residential based content between property management software systems • Determine the needs, living standards and economic viability of prospect residents • Collect and verify rental application data including rental history, income, credit reports, and criminal history • Maintain 35% of current consumers with CRM • Maintain resident database utilizing Yardi Voyager Property Management software Show less



Partners Book Distributors

• United States
• Manufacturing

• Warehouse Worker

  • Sep 2005 - Jul 2011

  Holt, MI • Processed an average of 90 returned orders daily- est. value of $18,000 • Expanded client base thought networking during trade show events Assisted in the organization and set up trade show events • Consultant for in-house clients • Coordinated inventory including inspecting and researching inventory discrepancies • Operate heavy machinery such as forklifts to move materials and items from receiving and storage areas to production floor.