Experience

VisitPay

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Project Manager



Ergon Inc.

• United States
• Oil and Gas
• 300 - 400 Employee

• Systems Architect/Project Manager

  • Aug 2017 - Jun 2019

  - Managed the discovery phase and the full SDLC for a portfolio of projects that included integrations, customizations and enhancements to the Service and Sales Cloud with an international rollout for clients. - Led the end-to-end delivery of Salesforce.com projects, which involved planning, assessment, design, developing, integrating, quality testing and deploying a Salesforce.com for Service Cloud and Sales Cloud. - Created project plans with detailed task distribution and execute projects using Agile as well as Waterfall methodologies to ensure the project is delivered on time and beyond customer expectations. - Managed a deployment project to handle the integration of legacy platforms to Salesforce.com (including user and license administration/troubleshooting/data migration). - Planned, managed and executed course of large and complex projects in a PMO providing day-to-day management and oversight to the portfolio, following established project management methodology. - Managed the requirements gathering, code review and development of updates to and the creation of pages using Apex/VisualForce in working with developers and SMEs. - Evaluated the process for apps being downloaded from the AppExchange and development for integrating them with legacy using APIs. - Built credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization (ie. Vendors) and provided regular status reports to leadership. - Supported the development of proposals (in response to RFPs, RFIs and Task Orders), statements of work, and ELAs to include drafting estimation of effort/cost. - Conducted testing and validation to ensure the configuration meets the business requirements and solution design for future growth and when necessary, write/review QA and UAT testscripts. - Identified, tracked and resolved project interdependencies and related execution issues and risks.



Puckett Machinery Company

• United States
• Machinery Manufacturing
• 100 - 200 Employee

• Project Manager

  • Jun 2011 - Aug 2017

  - Provided management for various strategic initiatives.- Replaced accounting system.- Implemented imaging system for parts and sales.- Documented business processes. Provided solutions to improve those processes by reducing redundancies, reallocating staff and improving communication between areas.Key Accomplishments Included:- Automated process where equipment-hauling requests were approved scheduled and provided visibility to all areas.- Automated machine attachment inventory processes which eliminated 4 days of manual processing x 3 staff.- Created machine rental calculator, which eliminated the need to modify and distribute manually each month.- Provided functionality that allows for staff to print or email quotes to customers.- Created Sales portal that provided easy access to all necessary information in one location.- Automated the extended service contract so remote staff can easily complete the contract and reduced the possibility of errors.- All projects completed to date were on time and budget. Seriously.



CPC

• Organizational Consultant

  • Sep 2009 - May 2010

  - Added organization and structure by creating Policy and Procedures, job descriptions, and implemented hiring processes to include review processes.- Modified business process to simplify patient intake and update process as well as reporting.- Created methodology to communicate quarterly with local churches to provide status and news as well as request funds and support.- Served on new fundraising initiative – Tri4Life marathon.- Created monthly statistical reports to the board as well as regulatory agencies with patient services and financial data utilizing donation management software.Key Accomplishments Included:- Analyzed current business processes and devised solutions for various areas of the organization, which improved information security, HIPAA compliancy, staff time management, staff scheduling and patient care.



Samarion

• Software Development
• 1 - 100 Employee

• Director, Information Technology & Quality Assurance

  • May 2008 - Aug 2009

  - Provided leadership and strategic direction in technical, programmatic, and business domains across all Divisions.- Developed and integrated technology strategies across Samarion to build core capabilities within each area to support strategic business goals in IT systems, services, sales and support for all phases of the SamarionSolution; The SamarionSolution was the only enterprise quality improvement system that provided healthcare facilities with true prevention technologies, including fall prevention, wandering and elopement prevention, and abuse and neglect prevention. The solution utilized image analysis software and intelligent alerting to allow patient intervention before a catastrophic event, such as an unassisted bed exit. .NET, .NETCF, C#, C/C++, VS 2005/2008, Windows Mobile, TSQL/stored procedures, WCF services, ASP.Net, LINQ, LEAD Tools, SharePoint, Subversion were utilized.- Lead technical teams, supporting strategic planning efforts, technical support to Samarion programs that included major strategic partners and vendors.- Lead the quality assurance team by rebuilding the team, implementing testing tools and processes and implementing new higher quality standards.- Evaluated new products and assisted in the creation and documentation of technical standards and interface applications.- Exceptional professional communications skills. Supported executive-level customer presentations, conducted board and shareholder presentations.Key Accomplishments Included:- Built and lead a technical team of 18 in design, development and implementation of a $15MM product.- Improved processes and management methods to generate higher ROI and workflow optimization.



Saks Fifth Avenue

• United States
• Retail
• 700 & Above Employee

• Manager of Application Development and Replenishment

  • Apr 2004 - Apr 2008

  - Managed internal development teams and contracted vendors for the implementation and support of merchandise planning, replenishment, forecasting and aging systems.- Programs included the implementation of $10MM in capital projects including new systems for inventory aging, forecasting, and replenishment.- Responsible for the development of staff work plans including support and development tasks, managing deadlines and the coordination of my project team and sub-team activities.- Responsible for assisting corporate management information office with defining and documenting requirements and setting project scope.- Responsible for managing all project communication and artifacts to support SDLC review.- Responsible for communicating project vision, status, and risk concerns to Vice President and CIO levels. Actively involved in the creation of upper management summary report design and creation utilizing MSProject and Clarity.Key Accomplishments Included:- Lead a technical team of 8 in design, development and implementation of multiple projects while managing vendors and external support staff.- Assisted with Clarity implementation and training which increased visibility using best practice project execution, resource optimization and comprehensive project management.- Nominated SAKS Employee Service Award, 2007.



State of Mississippi - Military Department

• Business Systems Analyst

  • Jun 2003 - Apr 2004

  - Provided management and technical assistance in the input, manipulation and interpretation of data utilized in the development and maintenance of the statewide Real Property Master Plan, Geographical Information System and web based Facilities Management Office utilizing ESRI’s ArcView 8.1.- Developed and established links with National Guard Bureau and Department of the Army databases.- Consulted with departments to analyze technology needs and problems; follow a structured process, set up requirement gathering sessions, define problems, determine needs capabilities.- Performed system analysis; developed and maintained logical data models; maintain data repositories, including design and development of applications for maintaining and reviewing data repository information.- Conducted needs assessment and analysis for client, office or division within the Facilities Management Office.- Evaluated new web based services and products for system expansion and simplification.- Created project plans, change control methodology, installation plans, and version control methodology.



Photon Industries

• Germany
• Computer Networking
• 1 - 100 Employee

• Contract Technical Writer

  • Jan 2003 - Apr 2003

  Contracted to create system documentation for the Hypervisual Image Analyzer in preparation for product use by NASA. Hypervisual Image Analyzer, a GUI-based software package, allowing the conversion of scanned images obtained from the hyper spectral imaging sensors into a single image format that contains spatial and spectral information for every picture element in the image. Contracted to create system documentation for the Hypervisual Image Analyzer in preparation for product use by NASA. Hypervisual Image Analyzer, a GUI-based software package, allowing the conversion of scanned images obtained from the hyper spectral imaging sensors into a single image format that contains spatial and spectral information for every picture element in the image.



Smartsynch, Inc.

• Corporate Program Manager

  • Jan 2001 - Dec 2002

  - Supervised internal development team of 12, quality assurance team of 3 and external Lockheed Martin Teams and their subs to develop the TMS system as well as The SmartMeter, which consists of a solid-state meter, an advanced SSI module and a communication device. These components work in conjunction to become an intelligent client to TMS. The ANSI standard meter provides all standard metering functions and acts as the database for the integrated device by storing metering data in ANSI tables. The SSI module is responsible for monitoring various tables within the meter, executing scheduled tasks and monitoring for power outages or other alarm conditions. The SmartMeter System is designed for the SmartMeter to operate in an autonomous manner, having responsibility for monitoring both interval schedules (daily, weekly, etc.) and exceptions. In this way, data can be sent from the device in near real time. This model differs from traditional metering models in which each device is polled remotely by a head-end software system.- Managed the hardware development area of the SmartMeter product, which encompassed working closely with meter manufacturers, both internal and external firmware designers and developers, and meter integrators to ensure products were defect free, passed all FCC testing, and met all ANSI standards.- Authored and implemented change control procedures that allowed both software and firmware development teams to more accurately manage point releases and defect tracking.- Member Institute of Electrical and Electronics Engineers, Inc. 2001– 2002.



Vention / Moonlight Media

• Senior Project Manager

  • Apr 1999 - Dec 2001

  - Implemented sound application development practices based on the Software Engineering Institute’s (SEI) Capability Maturity Model including project planning, requirements management, project tracking and oversight, configuration management, quality assurance and contract management. - Responsible for creating and implementing ethical hiring practices and building a top-notch staff. - Several of the software development projects I managed: ● Millsaps College – 6 member team – Architected eMillsaps board of trustees proposal that encompassed a UNIX/open source solution including on-line enrollment, course scheduling, advisory tools, on-line classrooms, dorm room planning, alumni e-giving, personal scheduler, campus calendars, interactive library and bookstore, on-line car registration and traffic violation application. ● NSA – 5 member team – Designed and developed on-line order processing/inventory control system which included contact information management, account reporting, and literature distribution. It also provided training materials including streaming video and had multi-lingual support for those distributors that were in other countries. This solution was Linux/open source with integration to PIC/DG-UX legacy system. ● Mississippi Diversified – 25 member team – Developed intranet application that allowed subscribing members to view automotive parts databases and confirm prices for repairs. This project was implemented using an NT/Oracle solution and UML practices. ● Mueller Industries – 4 member team – Developed extranet with database feed of Mueller’s existing inventory system to allow customers to place and track orders on-line. This was a UNIX/Linux/ Apache/MySQL solution with integration to AS400 DB2 legacy system.



State of Mississippi - Department of Finance & Administration (MMRS)

• DP---Systems Analyst Manager

  • Jan 1995 - Mar 1999

  - Supervised web administrator and 2 system administrators who installed information systems and networks that support the agency’s offices and 3 classrooms. Possessed significant knowledge of thin client operating environment, Microsoft Outlook administration, Lotus Notes administration, Windows Operating systems, Cisco routing/switching; Web page design and maintenance. - Agency imaging initiative Lead. - Headed the agency’s internal I2K initiative. - Lead System Administrator for Mississippi Executive Resource Library and Information Network (MERLIN), an enterprise data warehouse of accounting (including budget, revenue, and expenditures), payroll, human resources, travel, and property information. The Teradata data warehouse resided on twin IBM RS6000s and gave state agencies and government officials access to decision-critical information for reporting and analysis purposes to facilitate management decisions. The MERLIN Lotus Notes solution was both web and client-server accessible.Key Accomplishments Included: State of Mississippi Intelligence Officer 1996-1999 Certified Novell Administrator ID#9582026